WeAssist.io

Customer Support

• Client Communication & Frontline Support
• Policy Servicing & Endorsements
• Billing, Payments & Compliance
• Renewal Tracking & Support
• Data Management & Documentation

Insurance Customer Service Representative

AI Engineer

• Design, implement, and optimize automations using tools like n8n, Make.com, and Zapier
• Build reliable integrations across Microsoft 365, Google Workspace, Slack/Teams, WhatsApp, CRMs, and more
• Develop AI-driven workflows such as transcription pipelines, chatbots, meeting assistants, and voice-to-form solutions
• Create and maintain data dashboards and automated reporting pipelines using AirTable, Google Data Studio, HubSpot, and Sheets/Excel
• Deploy and manage AI models in production environments with continuous monitoring and performance tuning
• Partner with stakeholders to understand needs, map workflows, and translate requirements into technical solutions
• Document workflows, integrations, and automations to ensure transparency, scalability, and easy maintenance