We Are Social

Account Director

We Are Social

full-time

Posted on:

Location Type: Hybrid

Location: Miami • Florida • United States

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Job Level

Lead

About the role

  • Overseeing a team who manages the day-to-day account initiatives for an assigned client.
  • Client relationship building and true partnership, execution of client campaigns or retainers.
  • Managing junior account team members, management of scopes and budgets.
  • Developing presentations and proposals, overseeing the internal team process and workflow.
  • Client problem solving, collaboration with internal stakeholders and planning/reporting.
  • Deliver channel strategies and tactics for specific product launches.
  • Track work progress and deliverables and relay client feedback to team and senior leadership.
  • Provide strategic marketing guidance and thought leadership: Working to understand your clients’ businesses while simultaneously educating clients about how we can help.
  • Become fluent in business objectives and organization goals.
  • Oversee client profitability/burn report, account budgeting/actualization and measurement metrics that demonstrate clear return to the client.
  • Work with internal team to develop, maintain, and adhere to schedules and plans as outlined by client.
  • Acquire proper internal and client approvals to ensure smooth and timely project execution.
  • Communicate and follow up with clients and internal departments regarding all projects to address any concerns.
  • Maintain working knowledge all aspects of production with vendors on behalf of the client.
  • Prepare and oversee the status of all client jobs and/or projects, confirm that all jobs are delivered on-time, and expedite operations that delay or alter schedules to meet unforeseen conditions.
  • Build successful partnerships with client business leads and key decision makers to increase and expand revenue opportunities by identifying production solutions.
  • Develop staffing plans and proposals for new projects and briefs.

Requirements

  • Proven track record of at least 5 years in an account management role preferably within an advertising agency, with a specific emphasis on social media content strategy and execution
  • Bachelor's degree in marketing, advertising, communications, or a related field
  • Proven account management and client communication skills
  • Experience with scoping, timeline creation, project management, margin, and revenue growth in close partnership with project management, production and finance teams
  • Knowledge of brand experience, influencer/creator marketing, social-first creative and strategy playbooks.
  • Curiosity about clients’ business and a passion for solving business problems
  • Excellent communication and presentation skills with the ability to interface with senior level professionals.
  • Financial literacy and management of multiple budgets
  • Demonstrated expertise and experience delivering channel assets – from up front strategy and planning through activation and execution
  • Leading New Business Pitches
  • Highly proficient with Google Suite (Gmail, Doc, Slides, Sheets, Drive, Meet, Chat, Gemini) and Slack. Added plus: Knowledge of Asana
Benefits
  • Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more!
  • We know how to celebrate our wins.
  • From carbon offsets to community kitchens, we’re passionate about making a difference.
  • Great snacks available in the kitchen.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementsocial media content strategyproject managementbudget managementchannel strategypresentation developmentclient communicationinfluencer marketingfinancial managementbusiness problem solving
Soft Skills
client relationship buildingcollaborationleadershipcommunicationcuriositypresentation skillsproblem solvingstrategic thinkingteam managementpartnership building
Certifications
Bachelor's degree in marketingBachelor's degree in advertisingBachelor's degree in communications