Wayside Publishing

Product Analyst

Wayside Publishing

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $79,000 - $87,000 per year

About the role

  • Track and report on product usage metrics, including but not limited to engagement, feature adoption, and completion rates.
  • Support the definition, tracking, and reporting of success metrics tied to product goals.
  • Identify trends, anomalies, and opportunities in product data and translate them into clear takeaways for decision-makers.
  • Design actionable reports and dashboards to support roadmap prioritization.
  • Maintain clear metric definitions and a consistent event taxonomy, incorporating role-based segmentation and academic seasonality to improve accuracy and interpretation.
  • Partner with Engineering to ensure accurate instrumentation and consistent event naming.
  • Ensure product data and dashboards are understandable and usable by non-technical stakeholders.
  • Document metric definitions and usage standards to support consistent analysis.
  • Coordinate surveys, interviews, research logistics, and feedback collection.
  • Organize research artifacts, tag themes, and support synthesis of findings.
  • Help write research briefs or executive summaries based on interviews, feedback sessions, or usability studies.
  • Monitor competitor feature rollouts, positioning shifts, and pricing changes.
  • Maintain a centralized knowledge base of market intelligence.
  • Provide comparative analysis that informs product and go-to-market decisions.
  • Track emerging EdTech trends, LMS ecosystems, and interoperability standards.
  • Help Product Management and UX document requirements, structured user stories, and key technical dependencies.
  • Maintain organized and well-tagged feedback logs.
  • Summarize insights in recurring cross-functional feedback reviews.

Requirements

  • Bachelor’s degree in Data Science, Business Analytics, EdTech, Product Management, related field, or equivalent experience.
  • 3–5 years of experience in product analytics, research operations, or product operations, preferably in the EdTech space.
  • Strong ability to interpret qualitative and quantitative data.
  • Excellent communication skills with the ability to simplify complex information.
  • Ability to work cross-functionally without formal authority.
  • Familiarity with tools such as Jira, Confluence, Notion, Salesforce, FullStory, Smartsheet, Power BI, and/or Chameleon.
  • Exposure to product discovery methods or outcome-driven development.
  • Experience working in EdTech organizations.
  • Working knowledge of FERPA, COPPA, and PII-safe data practices.
  • Understanding of LMS ecosystems and EdTech interoperability, including LTI, Clever, and ClassLink.
  • Strong organizational skills and attention to detail.
  • Ability to work independently with minimal supervision.
  • Experience supporting educators, students, or school-based environments is a plus.
Benefits
  • Health insurance with options for dental, vision, life insurance, and more.
  • Retirement savings plan with employer contribution.
  • Employer-paid STD and LTD policies.
  • Paid holidays.
  • Work/life balance as a company value.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisproduct analyticsqualitative data interpretationquantitative data interpretationreport designdashboard creationuser story documentationcomparative analysisresearch operationsoutcome-driven development
Soft Skills
communication skillscross-functional collaborationorganizational skillsattention to detailindependent worksimplifying complex informationfeedback synthesistrend identificationstakeholder engagementresearch coordination