Operations

• Lead and manage a team of local managers to ensure alignment with state-level operational, clinical, and financial goals.
• Assist local managers with hiring, onboarding, and training of new team members to support regional growth and retention goals.
• Own state performance of goals by tracking and reporting on operational performance within your market and translating high-level strategic objectives into actionable plans for local care teams.
• Provide coaching and mentorship to local managers, fostering their professional development and ensuring a high-performing, collaborative team culture.
• Oversee the day-to-day performance of care teams within your designated region, ensuring they meet the highest standards of patient access, care coordination, and quality.
• Collaborate with national care support teams (Clinical, Quality, Analytics, etc.) to relay regional needs and challenges and implement new workflows and initiatives.
• Support regional VP, Partnerships and Implementation teams to successfully launch new contracts in the state in conjunction with partner expectations and timelines.
• Serve as a key point of contact for local providers and community-based organizations, helping to develop, maintain and strengthen partnerships that support Waymark patients.

Director of Operations

Senior Manager, Infrastructure Operations

Senior Director, Facilities Operations

Data & Operations Reporting Manager

Logistics Analyst, Final Mile Operations

Associate Director, Field Access Ops, Patient Services Analytics