Waymaker Resource Group

Client Relations Manager

Waymaker Resource Group

full-time

Posted on:

Location Type: Hybrid

Location: Camden • New Jersey • United States

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Salary

💰 $150,000 - $170,000 per year

About the role

  • Achieve Sales Targets: Meet and exceed annual sales goals through proactive client engagement and opportunity identification.
  • Product Knowledge: Maintain a comprehensive understanding of all products and services, enabling effective communication of technical and sales-related information to clients.
  • Business Development: Identify and pursue new business opportunities that align with client needs and the company's strategic objectives.
  • Solution Development: Exhibit creativity to analyze a customer’s needs and develop a solution leveraging the expertise of corporate engineering, manufacturing, and site services.
  • Proposal Management: Prepare and submit proposals independently or with support from the corporate business development team, ensuring alignment with client expectations.
  • Presentations: Deliver technical presentations to diverse audiences at varying organizational levels, showcasing our expertise and solutions.
  • Sales Funnel Management: Maintain accurate and up-to-date information in the sales funnel software to ensure accurate and timely tracking of sales opportunities.
  • Contract Negotiation: Lead or support client negotiations up to the final contract signature, working closely with the SVP, Chief Commercial Officer, project management, legal, finance, and other supporting departments.
  • Client Handover: Transition signed contracts to the project management team to ensure that contractual obligations are clearly understood and fulfilled.
  • Project Support: Support the project management team, as needed, to ensure the successful execution of contracts and projects resulting from your sales efforts.
  • Market Intelligence: Provide feedback on competitor activities and emerging market opportunities to help guide corporate strategy.
  • Client Relations: Position the company as a trusted, solution-oriented partner through transparent, constructive, and effective communication with clients.
  • Cross-functional Leadership: Lead cross-functional teams in preparing for and during client interactions, ensuring all parties are aligned and well-prepared.
  • Client Engagement: Plan, coordinate, and facilitate client meetings to foster relationships and address customer needs.
  • Reporting: Prepare weekly sales reports for the corporate sales team and submit additional reports as requested.
  • Travel: Travel to customer sites and conferences as needed, with an expectation of 25-50% travel time.

Requirements

  • Minimum 5 years of experience in the Nuclear Power industry, preferably in business development, however project execution or project management may also be considered.
  • Knowledge of dry storage of used nuclear fuel, heat transfer equipment, small modular reactors, and high-level waste storage/transport technologies is preferred.
  • Proven ability to expand a company’s role in supporting clients.
  • Education: Bachelor's degree in a STEM field, ideally in Mechanical Engineering or Nuclear Engineering.
  • Skills:
  • Strong business development skills and the ability to solve complex technical and commercial challenges.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills for engaging with clients and internal teams.
  • Proficient with MS Office Suite including Word, Excel, PowerPoint, and TEAMS.
  • Ability to work independently and achieve goals with minimal supervision.
  • Requirements:
  • U.S. Citizen or Permanent Resident Status.
  • Ability to gain and maintain unescorted access to Nuclear Power facilities.
  • Willingness to travel 25-50% of the time to customer sites and conferences.
Benefits
  • +Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and 11 Paid Holidays
  • Company-paid life and AD&D insurance
  • Employee Assistance Program
  • Wellness resources and voluntary benefits
  • Training and educational assistance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business developmentproposal managementcontract negotiationmarket intelligencesales funnel managementproject supporttechnical presentationssolution developmentnuclear engineeringmechanical engineering
Soft Skills
strong interpersonal skillsexcellent written communicationexcellent verbal communicationcross-functional leadershipclient engagementproblem-solvingcreativityindependencerelationship buildingconstructive communication