Enterprise Platform Design Leader
Autodesk
AngularJavaScriptNode.jsReactSCSSTypeScript
Learning Experience Designer
Wayfair
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $63,450 - $78,500 per year
Job Level
JuniorMid-Level
About the role
- Collaborate with stakeholders and subject matter experts (SMEs) across our global Service & Sales organization to identify and address critical training needs for individuals, workgroups, and the broader organization.
- Design and develop innovative learning solutions using advanced adult-learning principles and systematic instructional design methodologies.
- Develop and update content and curricula that directly support the competency models for each Service role.
- Lead medium- to large-scale content projects using project-management tools.
- Design microlearning, videos, job aids, simulations and assessments.
- Create dynamic, Digital Adoption Assets using WalkMe for service support and proactive campaigns, driving change adoption.
- Lead the integration of AI across the LXD process from content creation and assessment design to workflow automation ensuring scalable, future-ready learning solutions.
- Work effectively with multicultural, virtual teams to deliver consistent, high-quality solutions across regions.
Requirements
- Proven track record in a call center learning and development environment
- Minimum 2+ years of developing self directed learning content
- Expertise in curating and developing learning content across ILT, VILT, and self-paced modalities
- Experience in using Generative AI for creation of video learning materials (Synthesia or similar)
- Advanced Axonify expertise, including topic/KLP design and analytics to drive content strategy and continuous improvement
- WalkMe implementation experience with smart walkthroughs and proactive campaigns
- Articulate Storyline mastery for creating interactive, visually compelling modules.
- Strong project management, stakeholder engagement, and storytelling skills
- Deep knowledge of ADDIE/SAM and adult learning theories
- Experience evaluating training using frameworks such as Kirkpatrick
- Ability to manage multiple priorities and deliver solutions in a fast-moving, agile environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
adult learning principlesinstructional design methodologiescontent developmentmicrolearningvideo creationjob aidssimulationsassessmentsGenerative AIproject management
Soft skills
stakeholder engagementstorytellingmulticultural teamworkagile environment managementprioritization
