Wawa, Inc.

Assistant General Manager

Wawa, Inc.

full-time

Posted on:

Location Type: Office

Location: Edgewood • Maryland • 🇺🇸 United States

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Salary

💰 $25 - $34 per hour

Job Level

Mid-LevelSenior

About the role

  • Ensure every customer leaves satisfied by gathering feedback, solving problems, and maintain a smooth and friendly Wawa experience
  • Execute quality and engaged training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa’s safety, quality and operational standards
  • Support hiring, onboarding, coaching, recognizing and motivating the team to consistently perform their best every day
  • Coordinate schedules and daily tasks to keep operations running efficiently
  • Monitor store performance—review reports, manage shrink, and identify opportunities for improvement
  • Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results

Requirements

  • High School Diploma or GED equivalent
  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
  • Proven leadership experience, ideally in food service or retail environments is a plus
  • Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control
  • Ability to implement change and drive results through effective execution
  • Excellent communication, relationship building and interpersonal skills
Benefits
  • medical
  • dental
  • vision and mental health benefits
  • ESOP (Employee Stock Ownership Plan)
  • 401(k) + matching
  • Education Assistance Program
  • store discounts
  • paid time off
  • paid parental leave
  • access to additional benefit and wellness programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
store operationsstaffingtrainingperformance managementsales buildingschedulingexpense control
Soft skills
leadershipcommunicationrelationship buildinginterpersonal skillsproblem solvingcoachingmotivating
Certifications
High School DiplomaGED