Wave HQ

Senior Product Manager

Wave HQ

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$137,000 - CA$154,000 per year

Job Level

Senior

About the role

  • Own the end-to-end product vision and multi-year strategy for Payroll, aligning it to Wave’s broader Embedded Services roadmap.
  • Identify and size new product opportunities: leveraging customer research, regulatory insights, and competitive analysis.
  • Lead cross-functional teams to build platform capabilities that simplify onboarding, enhance compliance, improve reliability, and scale Payroll sustainably.
  • Translate strategy into clear roadmaps, requirements, and measurable outcomes that accelerate product performance and revenue growth.
  • Drive disciplined execution—balancing experimentation, technical debt, and delivery velocity.
  • Partner with CX, Operations, Risk, Compliance, Finance, and Engineering to ensure alignment on processes, risk tolerances, regulatory expectations, and customer goals.
  • Build strong business cases and communicate tradeoffs across executive and senior leadership stakeholders.
  • Influence the broader product ecosystem by collaborating with other PMs on payments, onboarding, risk, and customer experience flows that intersect Payroll.
  • Use analytics, qualitative insights, and operational data to guide prioritization and evaluate success.
  • Proactively identify friction points, investigate performance risks, and design scalable mechanisms to improve user experience and operational efficiency.
  • Serve as a subject matter expert on Payroll, compliance, financial workflows, and employer/employee money movement.
  • Provide strategic guidance to senior leadership on how to evolve Wave’s Payroll offering to win in market and better serve small businesses.

Requirements

  • Have 5+ years of working experience in product management and a minimum of 3 years in the financial services industry.
  • Familiarity of financial products onboarding experiences including KYC, KYB and risk and fraud mitigation practices.
  • Experience leading product teams and taking new products from ideation to launch to scale in a Fintech environment.
  • Proven ability to prioritize and make hard decisions in a fast-paced environment, while actively identifying and mitigating issues that have an impact on successful completion of goals.
  • Excellent communication and presentation skills with the integrity and confidence to liaise with executives and senior management.
  • Have experience in and enjoy product management from conception to launch and growth. You understand what is possible, while pushing the envelope on innovation.
  • Well-versed in customer and market research and can methodically go about understanding the needs of customers, the trends in the market, as well as the depth and breadth of competitors’ products.
  • Experience leading and building software products from concept to launch and growth. A growth background is a plus.
  • Strong stakeholder management and leadership skills.
  • Can effectively communicate and influence customers, business partners, product managers, engineers, and other Wavers in meaningful ways.
  • Can build different types of narratives, with the communication skills to connect with Customers, Engineers, and other Wavers in meaningful ways.
  • Understand and articulate customer problems and know how to translate them into solutions that drive business outcomes.
Benefits
  • Bonus Structure
  • Employer-paid Benefits Plan
  • Health & Wellness Flex Account
  • Professional Development Account
  • Wellness Days
  • Holiday Shutdown
  • Wave Days (extra vacation days in the summer)
  • Get A-Wave Program (work from anywhere in the world up to 90 days)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementfinancial servicesKYCKYBrisk mitigationfraud mitigationcustomer researchmarket researchproduct developmentanalytics
Soft Skills
communicationpresentationstakeholder managementleadershipdecision makingproblem solvinginfluencecollaborationstrategic thinkingcustomer empathy