Wave

Operations

• Manage and evolve Wave’s IT ecosystem — including servers, storage, Perforce environments, studio workstations, and cloud integrations.
• Maintain and support the specialized hardware and software used in live VR concert production, including motion capture systems, render nodes, and streaming setups.
• Design, monitor, and maintain reliable, low-latency studio networks (LAN/WAN/Wi-Fi).
• Oversee Perforce version control servers and workflows, ensuring efficient branching, replication, user permissions, and backups.
• Establish and enforce security best practices for credentials, data, and access control.
• Implement tools and scripts for automated deployment, patching, and performance monitoring to ensure proactive issue detection.
• Serve as the go-to person for IT and hardware support — from workstation setup to troubleshooting live production systems.
• Manage IT hardware/software procurement, vendor relationships, and lifecycle tracking for studio assets.
• Create and maintain detailed documentation of systems, processes, and runbooks for studio IT.

IT Operations Lead