Manage and evolve Wave’s IT ecosystem — including servers, storage, Perforce environments, studio workstations, and cloud integrations.
Maintain and support the specialized hardware and software used in live VR concert production, including motion capture systems, render nodes, and streaming setups.
Design, monitor, and maintain reliable, low-latency studio networks (LAN/WAN/Wi-Fi).
Oversee Perforce version control servers and workflows, ensuring efficient branching, replication, user permissions, and backups.
Establish and enforce security best practices for credentials, data, and access control.
Implement tools and scripts for automated deployment, patching, and performance monitoring to ensure proactive issue detection.
Serve as the go-to person for IT and hardware support — from workstation setup to troubleshooting live production systems.
Manage IT hardware/software procurement, vendor relationships, and lifecycle tracking for studio assets.
Create and maintain detailed documentation of systems, processes, and runbooks for studio IT.
Requirements
5+ years of progressive experience in systems administration or IT infrastructure roles, ideally in gaming, VR, VFX, or live production environments.
Hands-on experience administering Perforce.
Strong knowledge of Windows, macOS, and Linux environments and deployment tools.
Advanced understanding of network design and troubleshooting (firewalls, VLANs, VPNs, DNS, DHCP, and Wi-Fi optimization).
Experience supporting production and render systems, VR hardware, and media streaming workflows.
Proficiency in scripting or automation (Python, PowerShell, or Bash).
Excellent communication skills with the ability to collaborate cross-functionally with engineering, creative, and operations teams.
Proven ability to operate independently, prioritize effectively, and own projects from design to delivery.
Benefits
Insurance
401k
Unlimited PTO
Laptop/desktop and other IT equipment as needed
Subsidized monthly home internet
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
systems administrationnetwork designtroubleshootingscriptingautomationPerforce administrationWindowsmacOSLinuxmedia streaming workflows