Business Development Manager – Applications, Mega Projects
Watts Water Technologies
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $121,000 - $150,000 per year
About the role
- Responsible for day-to-day technical field support and troubleshooting for Hydronic Cooling, Process Water, Technical Water & HVAC applications
- Provide technical guidance, training, and where necessary field assistance for installation, commissioning, operation and field repair
- Hands-on technical support and guidance to our sales agents, end-users, engineering firms, and contractors with regards to product selection and the creation of technical/ master specifications
- Develop long-term relationships with end-users, customers, contractors and engineers to drive specifications
- Responsible for creating and delivering classroom and hands-on training programs for end users, contractors, engineers and our sales agents relative to device specification, selection, installation, use, and troubleshooting
- Understand customer needs by market segments and the competitive landscape
- Provide input to marketing, product management, and engineering to support new product development and services offering
- Be the voice of the customer and promote customer centric mindset
- Escalate delays and roadblocks to resolve conflicts before they impact execution and delivery
- Make recommendations to improve existing processes or suggest new processes to improve quality and on-time delivery
- Work directly with corresponding National Sales Manager and alongside Watts Sales team, agent network and channel partners to strengthen Watts Water Technologies market position
Requirements
- 7+ years of experience in technical and field sales environments
- 3+ years in flow control industry with ability to understand valve and actuation applications or related level of understanding of fluid mechanics
- A working understanding of hydronic cooling, process piping, HVAC & actuation valves within Commercial & Industrial plumbing, HVAC and Industrial process industry
- Strong problem-solving and creative solution skills
- Customer centric mindset
- Strong project management skills
- Strong leadership skills
- Drive for results
- Advanced negotiation and influencing skills
- Strong interpersonal, written, verbal, and communication skills
- Time management and the ability to work independently
- Ability to influence and interact at all levels within the organization
- Must provide leadership role in the development, implementation, and realization of projects established by management
- Proven ability to effectively communicate at all levels within an organization
- Ability to understand, track, drill-down, and question activities and issues in all functional areas
- Necessity to pay attention to details and follow-through
- Proficiency in Microsoft office tools.
Benefits
- Competitive compensation based on your skills, qualifications and experience
- Comprehensive medical and dental coverage, retirement benefits
- Family building benefits, including paid maternity/paternity leave
- 10 paid holidays and Paid Time Off
- Continued professional development opportunities and educational reimbursement
- Additional perks such as fitness reimbursements and employee discount programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
hydronic coolingprocess waterHVAC applicationsvalve applicationsactuation applicationsfluid mechanicsprocess pipingproject managementtechnical supporttroubleshooting
Soft Skills
problem-solvingcustomer centric mindsetleadershipnegotiation skillsinfluencing skillsinterpersonal skillscommunication skillstime managementattention to detailindependent work