Wattpad

Content Operations Associate

Wattpad

contract

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • United States

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About the role

  • Execute the content strategy by managing the daily content programming calendar.
  • Draft compelling, platform-specific copy for promotional materials and user-facing components.
  • Manage the scheduling and deployment of promotional assets to ensure timely and accurate delivery.
  • Support lifecycle marketing efforts through the creation and distribution of email campaigns.
  • Rigorously enforce Brand Safety guidelines to protect the platform’s integrity and user experience.
  • Perform meticulous quality checks on all user-facing components to ensure functionality and visual accuracy.
  • Create, update, and maintain internal wikis and documentation for new platform features and operational workflows.
  • Assist with administrative and operational tasks to ensure smooth department scaling.
  • Monitor content performance and platform health.
  • Utilize data to provide insights and recommendations for content optimization.

Requirements

  • Exceptional written and verbal communication skills.
  • Comfortable navigating CMS platforms, scheduling tools, and data analytics software.
  • Strong attention to detail.
  • Must be based in Los Angeles, CA (or willing to commute).
  • Quantitative data analysis experience preferred.
  • Bilingual in English and Korean is strongly preferred, but not required.
Benefits
  • Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
  • Health benefits, including vision and dental!
  • Generous PTO and Parental Leave Top-up
  • 401K Contributions
  • Commuter Benefits
  • Global WEBTOON and LINE FRIENDS discount program
  • Winter break shutdown and a whole lot more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content strategycopywritingemail campaignsdata analysisquality assurance
Soft Skills
written communicationverbal communicationattention to detail