WATI

Senior Manager – Business Intelligence

WATI

full-time

Posted on:

Location Type: Hybrid

Location: Hong Kong • Hong Kong

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Job Level

Senior

Tech Stack

BigQueryETLGoogle Cloud Platform

About the role

  • Partner closely with GTM Leaders, Revops, Product & Engineering, Finance, Support and Peoples Team to translate complex data into strategic business outcomes.
  • Embed yourself in business and product rituals to gain deep context, ensuring the data team is solving for the "why" and "so what," not just the "what."
  • Cultivate the team culture toward Strategic Partnership, where analysts are empowered to advocate for data-driven decisions and proactively identify growth opportunities.
  • Provide the data-driven conviction needed to influence the global roadmap, from product feature prioritization to commercial go-to-market execution.
  • Identify and track the key metrics that drive long-term value, helping the business decide where to double down on initiatives and where to optimize for efficiency.
  • Use data to uncover hidden patterns in customer behavior, revenue trends, and operational performance to drive proactive business shifts.
  • Maintain a solid conceptual understanding of our data stack (GCP and BigQuery) to ensure the integrity and reliability of all business insights.
  • Partner with Data Engineering to maintain a clean "Single Source of Truth" and a robust data warehouse foundation that enables self-serve capabilities for the whole company.
  • Leverage automation and modern AI tools to scale the team’s impact, allowing analysts to spend less time on manual reporting and more time on high-judgment strategic projects.

Requirements

  • 8–12+ years of experience in Data, BI, or Analytics, with a mandatory track record of managing and scaling a data organization.
  • Scaling Mindset: Experience navigating the shifting priorities and rapid pace of a scaling B2B SaaS environment is highly preferred.
  • Hunger for Business Influence: You believe data is a business-impact function, not a service desk. You are passionate about helping stakeholders make well-informed, data-driven decisions.
  • Technical Fluency: A strong conceptual grasp of data warehousing, ETL processes, and modern data stacks (specifically GCP/BigQuery), even if you are not the primary builder.
  • Communication Mastery: The ability to simplify complex data into a clear, actionable narrative for C-suite and GTM leaders.
  • 🌟 **Bonus Points**
  • - Hands-on experience with modern GTM and Product tech stacks (e.g., Heap/Mixpanel, HubSpot, Chargebee).
  • - Experience supporting PLG + Sales-assisted hybrid revenue models.
  • - Background in high-scale, multi-regional environments.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisdata warehousingETL processesGCPBigQuerydata-driven decision makingdata visualizationmetrics trackingautomationAI tools
Soft skills
strategic partnershipcommunication masteryinfluenceteam culture cultivationbusiness influencenarrative simplificationproactive identificationscaling mindsetproblem-solvingstakeholder engagement