Senior Manager, People Operations
Waterworks
full-time
Posted on:
Location Type: Hybrid
Location: Danbury • Connecticut • United States
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Job Level
About the role
- Serve as the strategic and operational leader for the company’s HR Operations function
- Oversee all aspects of HR service delivery, payroll, benefits administration, leave management, and compliance
- Act as a trusted advisor to senior leadership and a key partner to associates across the organization
- Provide long‑term strategic direction and hands‑on oversight of core people processes
- Lead a small team and build a scalable, best‑in‑class People Operations infrastructure
- Require onsite presence at the Danbury Corporate Headquarters a minimum of 3 days a week or as dictated by business need
- Must be available periodically outside of normal business hours to support payroll, stock options, etc.
Requirements
- Bachelor’s degree in business or related field; master’s degree and SHRM certification preferred.
- 7+ years progressively responsible HR generalist and HR operations experience, including hands‑on payroll and benefits administration.
- Demonstrated experience leading HR operations or people‑centric functions; proven ability to manage, develop, and inspire teams.
- Expertise in compliance across multi‑state environments.
- Strong business acumen with the ability to link people initiatives to organizational goals and outcomes.
- Exceptional communication, relationship‑building, and influencing skills at all levels of the organization.
- Highly analytical, detail‑oriented, and adept at managing complex processes.
- Proficiency with ADP or comparable HRIS, Microsoft Office, and advanced Excel.
- High degree of confidentiality, integrity, and professional judgment.
- Ability to balance strategic leadership with hands‑on execution in a fast‑paced, growth‑oriented environment.
- Travel required up to 10%
Benefits
- Medical/dental/vision
- 401k retirement savings plan
- Generous PTO program (vacation, personal, sick time)
- Summer half days
- Volunteer day
- 8 federal holidays plus a floating holiday
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR operationspayroll administrationbenefits administrationcompliancepeople processesHR generalistmulti-state complianceanalytical skillsprocess management
Soft Skills
leadershipteam managementcommunicationrelationship-buildinginfluencingbusiness acumendetail-orientedstrategic thinkingintegrityprofessional judgment
Certifications
SHRM certificationBachelor's degreeMaster's degree