Water.org

Relationship Manager, Financial Institutions

Water.org

full-time

Posted on:

Location Type: Hybrid

Location: Lagos • Nigeria

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About the role

  • **What You’ll do**
  • **Account Management  **
  • - You will **drive** **impact** by leading relationships with banks, MFIs, SACCOs, and other financial partners—fueling strong collaboration and shared success. Through regular touchpoints, joint planning, and proactive performance monitoring, you’ll deepen engagement, ensure exceptional service, and cultivate long-term partnerships that accelerate access to safe water and sanitation.
  • ** Business Development **
  • - You will **grow partnerships** by identifying new opportunities to expand Water.org’s presence across both existing and emerging financial institutions. By engaging key decisionmakers, you’ll help spark product innovation, strengthen financing solutions, and drive portfolio growth. With a strategic and proactive approach, you will build a strong pipeline of mission aligned partners committed to scaling access to safe water and sanitation.
  • **Business Metrics + Reporting  **
  • - ·You will **measure success** by tracking partner performance, portfolio growth, fund utilization, and progress toward impact goals. Through timely reporting and clear, data driven insights, you will equip both internal teams and external partners with the information they need to strengthen strategies, improve outcomes, and accelerate impact.

Requirements

  • **What Makes you a great fit**
  • - 5+ years’ experience in relationship management, partnership development, or account management within: Banks, MFIs, SACCOs, MSME lending and/or Water/sanitation financing
  • - Strong relationship-building skills with a proven history of expanding accounts or managing FI relationships.
  • - Passionate about making a difference and aligned with Water.org’s mission and values.
  • - Bachelor’s degree or equivalent experience.
  • - Proficiency in English (written and verbal)
  • **Travel Requirement  **
  • - **Up to 25% of domestic and international travel.   **
Benefits
  • **Salary/Benefits **
  • This position offers country-specific benefits and market-based, competitive salary as well as periodic review for merit and incentive pay based on organizational and personal achievement.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
relationship managementpartnership developmentaccount managementbusiness metricsperformance monitoringdata driven insightsportfolio growthfund utilizationproduct innovationstrategic planning
Soft Skills
relationship-buildingcollaborationcommunicationproactive approachpassion for missionengagementleadershiporganizational skillsproblem-solvingadaptability
Certifications
Bachelor's degree