Lead efforts to cultivate a strong sense of belonging and connection among first-generation and low-income (FLI) students.
Coordinate cornerstone events such as the First Year Retreat, Welcome Dinner, Senior Send-Off, and End-of-Year celebrations.
Design and implement programming that fosters community, cultural affirmation, and peer support throughout the academic year.
Promote the mental, emotional, and physical well-being of FLI students through culturally competent programming.
Partner with Residential Life, Athletics, and the Center for Diversity & Inclusion to embed wellness and inclusion into the student experience.
Develop proactive and responsive strategies to address student stress, isolation, and other emerging needs.
Oversee program budgets, including the allocation of grants and financial resources that support student participation in research, internships, and global experiences.
Collaborate with the Gephardt Institute and other campus partners to create opportunities for FLI students to engage in civic and community-based learning.
Oversee the management and day-to-day operations of resource-based programs such as the End of Week Unwinds.
Ensure these services are accessible, responsive to student needs, and consistently promoted as part of a holistic student support model.
Monitor trends and feedback to develop flexible, student-centered programming that meets evolving needs.
Supervise student workers.
Perform other duties as assigned.

Requirements

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
Relevant Experience (3 Years).
Master’s degree in student affairs, higher education, or related field (preferred).
Demonstrated experience supervising undergraduate and graduate-level student staff (preferred).
Demonstrated experience and knowledge of retention and transition programs and services on a college campus, including advising and working with college students in a professional capacity (preferred).
Proficient in Microsoft Office Suite Package (Word, Excel, PowerPoint, Publisher, Outlook) (preferred).
Comfort with utilizing new technologies (Box, WordPress/Formidable, Google Forms) (preferred).
Knowledge of student development theory and demonstrated application in developing and implementing student staff training (preferred).
Comprehension of current issues related to transition issues, student engagement, and student development (preferred).
Demonstrated experience in assessment and program evaluation (preferred).
Effective verbal and written communication skills, including editing and copywriting, public speaking, and group facilitation (preferred).
Event planning and customer service experience (preferred).

Benefits

Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U-Pass for eligible employees.
Defined contribution (403(b)) Retirement Savings Plan, with employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs, employee assistance program (EAP), financial resources, access to dietitians, and more!
4 weeks of caregiver leave to bond with your new child.
Family care resources for continued childcare needs.
Coverage of costs for tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with the company.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

program developmentprogram evaluationevent planningbudget managementstudent staff trainingretention programstransition programsculturally competent programmingstudent engagementassessment

Soft Skills

leadershipcommunicationcollaborationsupervisionproblem-solvingcultural affirmationcommunity buildingflexibilityresponsivenesscustomer service