Technical Program Manager
Warner Music Group
full-time
Posted on:
Location Type: Remote
Location: Canada
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Tech Stack
About the role
- End-to-End Ownership: Collaborate with engineering, product, UX design, and cybersecurity to define technical requirements, set aggressive but achievable priorities, and establish project scope.
- Strategic Communication: Develop and own a comprehensive communication strategy. You will be the "single source of truth," proactively reporting status, identifying risks, and distilling complex technical issues for leadership and stakeholders.
- Operational Excellence: Lead the annual and quarterly OKR (Objectives and Key Results) planning processes. You will ensure every product team is driving toward measurable goals and relentlessly remove roadblocks.
- Dependency Management: Masterfully manage cross-functional dependencies and resource allocation by optimizing scope and schedule in a fast-shifting environment.
- Process Innovation: Actively identify inefficiencies and drive internal process improvements. You will be expected to reduce manual efforts through automation and creative problem-solving.
- Execution & Rigor: Drive teams to stay on plan and within budget while aggressively tracking and closing technical issues.
Requirements
- 1–3 years of experience in a technical project/program management role or a highly technical internship at a reputable tech company.
- Exposure to or experience with infrastructure, platform systems, and the migration or deprecation of distributed systems.
- Experience shipping consumer-facing software at scale.
- Technical Foundation: Have a background in computer science, engineering, or a related technical field, or equivalent practice experience. You must be able to "speak engineer" and understand the software development lifecycle (SDLC) deeply.
- Systems Literacy: Experience assisting in the management of operational excellence or incident management programs for heavy-traffic software applications.
- Organizational Mastery: Highly organized with a "Type-A" approach to project management. You have a proven ability to develop efficient organizational mechanisms and implement metrics/KPIs to measure success.
- Bias for Action: A self-starter who can identify technical and non-technical risks before they become problems and develop strategic roadmaps that align with company-wide objectives.
- Passion: A genuine love for music and a desire to innovate within the industry.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical project managementsoftware development lifecycle (SDLC)infrastructure managementplatform systemsconsumer-facing softwareautomationincident managementmetricsKPI developmentprocess improvement
Soft Skills
strategic communicationorganizational masteryproblem-solvingself-starterrisk identificationcollaborationleadershipprioritizationadaptabilityexecution