Tech Stack
AnsibleAWSAzureChefCitrixCloudEC2VMware
About the role
- Lead daily engineering efforts for design, planning, implementation, integration, and support of global virtual desktop/application environment (on-premises and cloud)
- Manage end-to-end lifecycle of VDI and published app systems including provisioning, patching, upgrading Omnissa Horizon components and related VDI applications/toolsets
- Implement and configure VDI/EUC solutions including provisioning virtual desktops, hosting applications, and managing App Volumes
- Support and manage Citrix Virtual Apps platform and related components
- Optimize VDI/EUC performance for scalability, cost effectiveness, and reliability; provide technical support and troubleshooting for user issues
- Document solutions, enforce best practices, and update stakeholders on system changes
- Partner with peers and management for capacity planning analysis and monitoring methodologies
- Support EUC technologies and end-users across Warner Bros. Discovery locations globally
- Manage all aspects of on-premises and cloud based EUC platforms and lead technical roadmap execution to improve performance, availability, and reliability
- Collaborate with staff to innovate and build EUC solutions and enhance existing VDI solutions
- Function as mentor for the engineering team and Global Technical Operations Center during troubleshooting engagements
- Create and deliver presentations to stakeholders and senior leadership as needed
Requirements
- Bachelor’s degree in computer science, computer engineering, information technology, or a related field or equivalent relevant work experience
- Minimum 5 years of experience working in technology
- Minimum 1 year of demonstrated leadership responsibilities
- Experience with virtual desktop platforms: Omnissa Horizon (App Volumes, UAG, FSLogix), Ivanti User Workspace Manager, Azure VDI
- Experience with virtual application platforms: Citrix Virtual Apps (NetScaler, Gateway, Storefront, FAS, VDA), Citrix Cloud, Omnissa Horizon Cloud Service
- Automation experience with Chef and Red Hat Ansible Automation Platform for OS and application management
- Understanding of virtualization technologies (VMware ESXi and AWS EC2) preferred
- Experience with provisioning, patching, and upgrading VDI components and related toolsets
- Ability to support 24x7 engineering and operational support model
- Leadership, mentoring, training, and troubleshooting experience
- Must be able to work in the US for any employer now or in the future (work authorization)
- Candidates local to the Atlanta metro area will be reviewed as a priority