Warby Parker

Manager

• Lead the end-to-end pricing strategy for our contact lens portfolio, conducting rigorous elasticity analysis, margin modeling, and competitive benchmarking to optimize market positioning
• Own the project management and performance analysis of promotional offers, collaborating across Marketing and Product teams to drive conversion and long-term customer retention
• Design, build, and maintain company-wide retention reporting and Looker dashboards to track critical retention metrics across categories and channels, identify underlying trends, and deliver actionable strategic recommendations
• Analyze complex cross-sell behaviors and order history to develop personalized promotion frameworks that increase customer lifetime value and connect key product categories
• Partner cross-functionally with FP&A, Data Science, Merchandise Planning, and 1:1 Marketing teams to evaluate channel performance and forecast commercial impact on the P&L

Contact Lens Business Manager