walter services

Hairdresser/Colorist in Telephone Customer Service for Cosmetics

walter services

part-time

Posted on:

Location Type: Hybrid

Location: Frankfurt am Main • Germany

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Job Level

Junior

About the role

  • Handling customer inquiries by phone and in writing
  • Providing comprehensive advice on hair care and coloring products from both drugstore and salon ranges
  • Using customer management systems and knowledge databases
  • Managing claims and complaints
  • Delivering high-quality customer service in a part-time role (20–30 hours/week)

Requirements

  • Several years of professional experience and completed training as a hairdresser or colorist (m/f/d)
  • Affinity for beauty, hair care, and coloring products
  • Excellent German, spoken and written
  • Strong verbal communication skills
  • High level of commitment, service orientation, and empathy
  • Good team skills and flexibility with working hours
Benefits
  • Permanent employment contract
  • Company pension plan
  • Birthday gifts and anniversary bonuses
  • Open feedback culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
hair carecoloring productscustomer management systemsknowledge databases
Soft Skills
verbal communicationservice orientationempathyteam skillsflexibility
Certifications
training as a hairdressertraining as a colorist