walter services

Call Center Representative

• Handling customer inquiries by phone and in writing, including providing updates on processing status
• Advising customers (m/f/d) on the optimal use of the online service for employees and employers in the construction sector
• Recording and maintaining customer data

Call Center Agent

Customer Support

• Begleitung des Kundenstamms und der Friseursalons bei allen Anfragen rund um die Produktwelt der Haarpflege
• Telefonische und schriftliche Bearbeitung von Anfragen
• Umfangreiche Beratung zu Haarpflege- und Colorations-Produkten aus Drogerie und Salon
• Umgang mit den Kundenmanagement-Programmen und Wissensdatenbanken
• Reklamationsmanagement- und Beschwerdemanagement
• Qualitativ hochwertiger Kundenservice mit Vollzeit (40 Stunden)

Friseur/Colorist, telefonischer Kundenservice für Kosmetik

• Provide customer support by phone and email
• Process customer inquiries and orders
• Answer questions about products and services

Call Center Agent, Remote

Recruitment

• First point of contact for applicants
• Reviewing and screening application documents
• Conducting telephone interviews
• Proactively improving the recruitment process
• Active candidate management
• Supporting and conducting selection procedures (e.g., assessment centers)
• Close collaboration with departments and hiring managers on talent acquisition

Call Center Agent

Friseur/Colorist, telefonischer Kundenservice für Kosmetik

Call Center Agent, Remote

Recruiter – 100% Remote