
Senior Manager, Operations – Feedback & Support
Walmart
full-time
Posted on:
Location Type: Office
Location: Bentonville • United States
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Salary
💰 $90,000 - $180,000 per year
Job Level
Tech Stack
About the role
- Lead and manage project work streams, ensuring timely execution and successful implementation of business initiatives.
- Analyze data and business trends to provide actionable insights and develop solutions aligned with organizational goals.
- Collaborate cross-functionally to improve processes, enhance operational efficiency, and drive cost reduction strategies.
- Develop and maintain performance standards, scorecards, and tracking mechanisms to monitor progress and adjust plans accordingly.
- Manage budgets, approve expenditures, and allocate resources to support business priorities and operational objectives.
Requirements
- Bachelor’s degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 5 years’ experience in consulting, project management, business strategy, or related area OR 7 years’ experience in consulting, project management, business strategy, or related area.
- 2 years’ experience leading cross functional teams.
- Strong analytical skills to interpret data, develop insights, and translate findings into actionable business strategies.
- Expertise in process improvement, workflow management, and quality management to optimize operational performance.
- Project Management Professional - Certification is preferred.
Benefits
- Health benefits include medical, vision and dental coverage.
- 401(k).
- Stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit program for associates.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisbusiness strategyprocess improvementworkflow managementquality managementbudget managementresource allocationperformance standardsscorecardstracking mechanisms
Soft Skills
leadershipcollaborationanalytical skillscommunicationorganizational skills
Certifications
Project Management Professional