Business Support Analyst
Walmart
full-time
Posted on:
Location Type: Office
Location: Bangalore • India
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About the role
- Perform quality claim reviews, analyze trends and reserve adequacy, and identify key quality drivers and risks.
- Partner with claims leadership and stakeholders to communicate insights and support data-driven decisions.
- Support structured workflows for aggregate account reviews and ensure timely, accurate completion.
- Collaborate on actionable improvement plans to enhance claim handling practices and operational outcomes.
- Provide guidance on quality tools, dashboards, and reporting to strengthen quality governance and compliance.
Requirements
- Bachelor’s degree required; MBA or equivalent advanced degree preferred.
- 4–5 years of experience in claims processing or insurance operations with strong knowledge of claims handling practices.
- Experience working with carriers and/or Third-Party Administrators (TPAs).
- Strong analytical skills with proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Access) and web-based systems.
- Ability to manage multiple priorities independently while collaborating effectively with cross-functional teams.
Benefits
- Beyond our great compensation package, you can receive incentive awards for your performance.
- Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims processingclaims handling practicesdata analysisquality governancecompliancetrend analysisreserve adequacyquality toolsreporting
Soft Skills
analytical skillscommunicationcollaborationtime managementindependenceprioritization
Certifications
Bachelor's degreeMBA