Walmart

Senior Analyst, Business Support

Walmart

full-time

Posted on:

Location Type: Office

Location: Bangalore • India

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Job Level

Senior

About the role

  • Completing claim quality reviews, quality measurement, and reporting
  • Helping leaders understand drivers behind claim quality, reserve adequacy, and operational outcomes
  • Partnering closely with claims leadership, underwriting, actuarial, internal audit, and third-party administrators (TPAs)
  • Performing quality claim reviews, identifying trends, risks, and reserve adequacy insights, and translating findings into actionable themes
  • Leading end-to-end review processes including planning, file selection, execution oversight, and reporting
  • Supporting development of structured workflows, dashboards, and training to strengthen quality review effectiveness

Requirements

  • Bachelor's degree required; MBA or advanced degree preferred
  • 5–7 years of experience in claims processing or insurance operations
  • Knowledge of claims handling practices
  • Experience working with carrier and/or third-party administrator (TPA) environments
  • Strong analytical skills with proficiency in Microsoft Office tools and data-driven reporting
  • Ability to manage multiple priorities independently while collaborating effectively across teams
Benefits
  • incentive awards for your performance
  • maternity and parental leave
  • PTO
  • health benefits
  • best-in-class benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims processingquality measurementdata-driven reportingclaims handling practicesreserve adequacyquality claim reviewstrend analysisrisk identificationworkflow developmentdashboard creation
Soft Skills
analytical skillscollaborationindependent managementleadershipcommunication
Certifications
Bachelor's degreeMBAadvanced degree