Walmart

Principal Technical Program Manager – Customer Identity

Walmart

full-time

Posted on:

Location Type: Office

Location: Sunnyvale • California • United States

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Salary

💰 $143,000 - $286,000 per year

Job Level

Lead

About the role

  • Own strategy, planning, and execution for enterprise CDI programs with broad cross-functional impact.
  • Partner with engineering and product leadership to influence long-term architecture and platform roadmaps.
  • Drive executive-level program reviews with clear articulation of risks, trade-offs, and measurable outcomes.
  • Implement metrics-driven program management using OKRs, KPIs, and SLOs.
  • Identify and mitigate cross-team dependencies and risks across a highly matrixed environment.
  • Establish scalable operating rhythms and governance models that improve execution quality and adoption.

Requirements

  • Bachelor’s degree in computer science, Engineering, Information Technology, or related field (master’s preferred).
  • 8+ years of experience in technical program management, engineering, or related leadership roles, including enterprise-scale initiatives.
  • Demonstrated ability to influence executive stakeholders and drive alignment across large organizations.
  • Deep understanding of distributed architectures, customer data platforms, AI/ML systems, and privacy-by-design principles.
  • Experience scaling identity, analytics, or customer data ecosystems is strongly preferred.
  • Proven track record of mentoring TPMs and advancing the craft.
Benefits
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical program managemententerprise-scale initiativesdistributed architecturescustomer data platformsAI systemsML systemsprivacy-by-design principlesmetrics-driven program managementOKRsKPIs
Soft Skills
influence executive stakeholdersdrive alignmentmentoringarticulation of riskscross-team collaborationexecution qualityadoption improvementstrategic planningrisk mitigationcommunication
Certifications
Bachelor’s degreeMaster’s degree (preferred)