Team Manager, Contact Center
Walmart
full-time
Posted on:
Location Type: Office
Location: Bangalore • India
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Job Level
About the role
- Demonstrates expertise in execution and improvement of action plans
- Provides and supports the implementation of business solutions
- Manages contact center operations and supports new initiatives
- Conducts interviews and manages performance and behavioral issues
- Develops team members' customer communication skills
- Collaborates with stakeholders within assigned function to ensure the implementation of recommended solutions
Requirements
- 1 year’s experience in retail, contact center operations, or a related area
- Supervisory experience
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
execution of action plansimplementation of business solutionsperformance managementbehavioral issue managementcustomer communication skillscollaboration with stakeholders