WalkMe™

Senior Professional Services Consultant

WalkMe™

full-time

Posted on:

Location Type: Hybrid

Location: Raleigh • North Carolina • United States

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Salary

💰 $110,000 - $140,000 per year

Job Level

Senior

About the role

  • Own the implementation of WalkMe for customers
  • Design and build solutions to enhance user experience
  • Lead end-to-end WalkMe projects
  • Conduct training sessions for customers
  • Identify and resolve issues related to WalkMe implementation
  • Foster collaboration with UX/UI designers and developers

Requirements

  • 7+ years of experience in Professional Services, Implementation Consulting, or Customer Success
  • 3+ years of SaaS experience
  • Previous experience with the WalkMe platform or similar tools is a plus
  • Familiarity with HTML, CSS, and JavaScript
  • Analytical mindset
  • Attention to detail
  • Problem-solving skills
  • Experience in project management
Benefits
  • Health coverage options
  • Wellness reimbursements
  • BrightBreaks
  • Annual Wellness Month
  • Generous annual leave policy
  • RefreshMe Days
  • Robust retirement contributions
  • Professional development opportunities
  • Hybrid work schedule
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HTMLCSSJavaScriptSaaSWalkMeImplementation ConsultingProject Management
Soft Skills
Analytical mindsetAttention to detailProblem-solving skillsCollaboration