Implementation Engineer
WalkMe™
full-time
Posted on:
Location Type: Hybrid
Location: Tel Aviv • 🇮🇱 Israel
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own and lead the end-to-end technical implementation of WalkMe across SAP applications.
- Own the initial engagement with new SAP application teams, serving as the primary technical point of contact to drive adoption and scale WalkMe’s footprint across SAP applications.
- Drive the deployment and rollout of WalkMe across leading SAP applications in large enterprise environments.
- Manage and support the full technical integration process, including: Validating technical flows and implementation processes; Troubleshooting integration and deployment issues; Coordinating with Support and Engineering teams to resolve blockers.
- Help shape and influence continuous product improvements by providing structured feedback, insights, and implementation learnings to WalkMe Product Managers.
- Ensure a successful go-live by validating that WalkMe content and in-app guidance are ready to support end users on the application.
- Act as the primary technical point of contact throughout the implementation lifecycle.
- Manage parallel implementations and timelines while maintaining high quality and delivery standards.
- Build and maintain strong working relationships with internal teams and enterprise stakeholders.
Requirements
- 3+ years of experience in technical implementation, solutions engineering, or a similar role.
- Proven experience implementing SaaS products in large or enterprise-scale organizations.
- English speaker – mandatory; ability to speak and write clearly, professionally, and eloquently.
- Good understanding of web technologies, including HTML, CSS, JavaScript, and browser-based architectures.
- Hands-on experience supporting integrations, configurations, and technical deployments.
- Strong project management skills, including the ability to manage timelines, dependencies, and multiple stakeholders.
- Ability to troubleshoot complex technical issues and drive them to resolution.
- Experience working cross-functionally with Product, Engineering, Support, and Customer-facing teams.
- Excellent multi-tasking and problem-solving skills.
- Strong ownership mindset and ability to operate independently in complex environments.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical implementationsolutions engineeringSaaS productsHTMLCSSJavaScriptintegrationsconfigurationstechnical deploymentsproject management
Soft skills
communicationproblem-solvingmulti-taskingownership mindsetindependencerelationship buildingstakeholder managementtroubleshootingfeedback provisioninfluencing