Lead the data-driven solutions for Debt Operations (Underwriting, Closing, Servicing, Asset Management)
Define what we measure and how we measure it—owning the KPI/KRI strategy, metric definitions, dashboards, and executive scorecards
Guide analysts and business partners to turn operational goals into trusted, action-oriented reporting
Drive low-touch AI adoption to improve efficiency and data quality
Partner with WDTech to prioritize and deliver Debt Ops data needs while supporting broader company tech initiatives that involve Debt Ops data
Work closely with Compliance to reduce repeat exceptions and improve data integrity across the platform

Requirements

Bachelor’s degree in Finance, Business Administration, Business Analytics, Data Science or related field
5+ years in analytics/business intelligence or data product roles within financial services; multifamily/GSE or adjacent CRE experience preferred
Proven delivery of Power BI / Power Query / DAX solutions and advanced Excel; working SQL for reconciliations, exception logic, and performance tuning.
Expertise using AI tools such as ChatGpt
Demonstrated data-quality and governance experience: defining CDEs, building rules/thresholds, and running exception programs with measurable improvement.
Clear written and verbal communication; proven follow-through, prioritization, and cross-functional teamwork

Benefits

Up to 83% subsidized medical payroll deductions
Competitive dental and vision benefits
401(k) + match
Pre-tax transit and commuting benefits
A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
Paid maternity and parental leave, as well as other family paid leave programs
Company-paid life, short and long-term disability insurance
Health Savings Account and Healthcare and Dependent Care Flexible Spending
Career development opportunities
Empowerment and encouragement to give back – volunteer hours and donation matching

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

analyticsbusiness intelligencedata productPower BIPower QueryDAXSQLdata qualitydata governanceexception logic

communicationprioritizationcross-functional teamworkfollow-through