Wakam

Controller

• Organise controls in line with the annual control plan
• Lead the preparation phase: contractual review, claims portfolio analysis, definition of control scope and objectives.
• Coordinate round-table meetings with internal stakeholders (Claims, Operations, Compliance, Legal, etc.) to identify risks and to collect expectations and feedback on the partner.
• Perform controls with partners.
• Assess the operational handling framework: processes, timelines, customer communication and complaint management…
• Carry out sample reviews and quality checks on files, focusing on accuracy, consistency, and regulatory and contractual compliance.
• Test the end-to-end customer journey.
• Identify issues, weaknesses, and risks (operational, compliance, conduct, financial).
• Draft clear findings and recommendations, and define a corrective action plan with the partner.
• Monitor the implementation and effectiveness of action plans and ensure timely closure of issues.
• Suggest improvements to control tools, templates, and procedures.
• Contribute to cross-functional discussions on risk and compliance topics impacting the perimeter.

Partnership Controller – CDD

Actuary

• As a Motor Pricing Actuary, you will deliver pricing and portfolio analysis work across the UK & Rest of Europe scope (excluding France)
• Your core objective is to secure profitability and strengthen technical portfolio management through robust pricing, performance monitoring, and actionable recommendations
• You will operate with a high level of autonomy, taking ownership of projects end-to-end — from analysis and recommendation to deliverables ready for committee review and implementation
• You will independently manage projects covering new contract pricing, optimisation of existing portfolios, pricing tools & technical assets, and partner reviews & committees
• You will produce ready-to-use, auditable deliverables that can be used in governance settings and handed over smoothly, including pricing notes and recommendations, portfolio performance analyses, committee materials, and quantified outputs with light documentation enabling reuse and handover.

Partnership Controller – CDD

Pricing Actuary – Motor