Partnership Controller – CDD

Wakam

Partnership Controller at Wakam ensuring partner compliance with insurance activities. Assessing service quality and alignment with regulatory obligations in remote work environment.

Posted 7/16/2026contractRemote • 🇫🇷 FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims management, risk assessment, and compliance within the insurance sector, with a strong focus on operational efficiency and regulatory adherence. Proficient in drafting findings and implementing corrective action plans while facilitating cross-functional collaboration.

Highest-signal resume keywords

Claims ManagementRisk AssessmentRegulatory ComplianceAudit ActivitiesFluency in English and French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Portfolio AnalysisControl Scope DefinitionQuality ChecksCustomer CommunicationCorrective Action Planning

Soft Skills

Stakeholder CoordinationIssue IdentificationAnalytical Thinking

Tools & Technologies

Microsoft WordMicrosoft Excel

Certifications & Qualifications

Postgraduate Degree in InsuranceRisk ManagementAudit

Industry Keywords

Insurance DistributionGDPRAMIDDInternal Control

About the role

Key responsibilities & impact

Organise controls in line with the annual control plan
Lead the preparation phase: contractual review, claims portfolio analysis, definition of control scope and objectives.
Coordinate round-table meetings with internal stakeholders (Claims, Operations, Compliance, Legal, etc.) to identify risks and to collect expectations and feedback on the partner.
Perform controls with partners.
Assess the operational handling framework: processes, timelines, customer communication and complaint management…
Carry out sample reviews and quality checks on files, focusing on accuracy, consistency, and regulatory and contractual compliance.
Test the end-to-end customer journey.
Identify issues, weaknesses, and risks (operational, compliance, conduct, financial).
Draft clear findings and recommendations, and define a corrective action plan with the partner.
Monitor the implementation and effectiveness of action plans and ensure timely closure of issues.
Suggest improvements to control tools, templates, and procedures.
Contribute to cross-functional discussions on risk and compliance topics impacting the perimeter.

Requirements

What you’ll need

A postgraduate degree with a specialisation in insurance, risk, audit, or internal control.
ideally 3–5 years of experience in claims management — within an insurer, MGA, or claims management company
Good knowledge (or appetite for) in audit and/or control activities and/or risk management.
A basic understanding of regulatory and compliance requirements applicable to insurance distribution and claims (AM, IDD, GDPR) is a plus.
Strong command of Word and Excel.
Fluency in English and French; any other language is a plus.

Benefits

Comp & perks

True remote work flexibility with our Wakam From Anywhere (WFA) program - yes, we even have a teammate working from a sailboat!
Flat hierarchical system promoting direct impact and autonomy
Monthly Free.day: dedicated time for personal growth and skills development
Lunch voucher with Swile card
A meaningful company: we became a Mission-driven company in March 2021
Work alongside passionate experts: who will share their knowledge and help you develop and grow in your career.