Wacom

Director ICT – Head of International Customer Relationships, Cybersecurity

Wacom

full-time

Posted on:

Location Type: Remote

Location: Germany

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Salary

💰 €200,000 - €250,000 per year

Job Level

Lead

About the role

  • Expand the global customer account by developing and executing a multi-year plan to increase presence, drive adoption, and grow recurring revenue across business units and countries
  • Build trusted C-level relationships and align with stakeholders in security, IT, procurement, and key business units
  • Lead complex commercial negotiations, such as framework agreements, multi-year contracts, and global rollouts, to ensure sustainable, mutually beneficial outcomes
  • Identify new business opportunities by analyzing initiatives, regulatory requirements, and risk priorities; position solutions with tangible outcomes
  • Coordinate virtual, cross-functional teams (Sales Engineering, Customer Success, Product, Partners) worldwide to win and expand strategic opportunities
  • Feed strategic market intelligence back into the organization to improve competitive positioning and go-to-market strategy

Requirements

  • Minimum of 5 years’ experience in global or strategic account management within IT or cybersecurity, working with complex solutions
  • Proven track record in relationship building, negotiation, and disciplined pipeline and forecast management
  • Comfortable navigating corporate governance, procurement, legal and security reviews, and long sales cycles
  • Strong self-starter with disciplined time management and a pronounced executive presence
  • Experience collaborating with distributed global teams and the ability to influence without formal authority
Benefits
  • Responsibility for a future-relevant IT security environment
  • Participation in digital transformation initiatives
  • High degree of autonomy and decision-making authority
  • Support for professional and personal development
  • Career advancement opportunities at the management level
  • Permanent employment contract
  • Secure position within an established B2B company
  • Flat hierarchies and short decision-making processes
  • Collaboration with international teams
  • Modern work equipment
  • Home office / remote work options
  • Flexible working hours
  • Support for work–family balance
  • Performance-based compensation
  • Company pension scheme
  • Health and wellness programs
  • Employee discounts / Corporate Benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
global account managementstrategic account managementnegotiationpipeline managementforecast managementrisk analysiscontract managementmarket intelligencego-to-market strategybusiness development
Soft Skills
relationship buildingexecutive presencetime managementinfluence without authoritycross-functional collaborationself-startercommunicationstakeholder alignmentstrategic thinkingproblem solving