Vytalize Health

RN Case Manager

Vytalize Health

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • The RN Case Manager works with the clinical department and acts as a liaison with our physician practices.
  • The RN Case Manager advocates for personalized treatment options that address a patient’s unique care needs.
  • You will be responsible for using your assessment and communication skills to engage with patients in need of clinical support to determine and prioritize their needs.
  • You will deliver patient-centered care, provide exceptional customer service, and work within your scope of practice to provide evidence-based education, assessment, and care navigation.
  • Identify patient/caregiver education needs through telephonic assessment/engagement and ensure that the patient/caregiver has adequate information to participate in the successful transition back to their home setting from an inpatient or post-acute facility stay.
  • Conduct timely telephonic clinical outreach to identified patients.
  • Collaborate with PCPs, NPs, and other members of the healthcare team to coordinate care for patients and actively help keep them stable at home.
  • Serve as the point of contact and informational resource for patients, care teams, family/caregivers, payers, and community resources.
  • Implement interventions that improve health outcomes, lower costs, and enhance the patient experience.
  • Work collaboratively with provider offices, SNFs, hospitals, and other Clinical Services teams to support each patient’s needs efficiently and effectively.
  • Assist in coordination across the continuum of care while maintaining confidentiality.
  • Guide patients through the healthcare system and help them overcome barriers.
  • Coordinate treatment and services for patients.
  • Schedule medical appointments as needed.
  • Communicate about a patient’s health condition with the patient and their family.
  • Provide community resources to patients as needed and support resolution of SDoH.
  • Maintain a comprehensive working knowledge of community resources.
  • Assume accountability for the quality of care.
  • Continually seek new knowledge and learning that supports clinical care coordination.
  • Depending on market location, minimal travel may be required to visit provider offices to help enhance provider office engagement (less than 5%).

Requirements

  • Bachelor's degree in nursing preferred, or associate's degree in nursing, with relevant experience
  • 5 years' experience as an RN or RN Case Manager providing complex care management
  • Minimum of 3 years’ experience in Med Surg or Home Health position
  • Experience providing Transitions of Care
  • Startup experience preferred
  • Unencumbered RN license, compact nursing license, or compact nursing license obtained within 6 months of hire.
  • Accredited Case Manager (ACM) preferred
  • Comfortable and able to adapt to rapid changes
  • Excellent verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Entrepreneurial spirit, a sense of ownership and comfortable operating in ambiguity
  • Solution oriented with the ability to think strategically and creatively in decision-making
  • Able to work independently and engage as part of a fully remote team
  • Coachable and able to take direction and feedback well, yet being forward-thinking to challenge the status quo
  • Comfortable providing care management using telehealth capabilities
  • Proficient with Microsoft Office Suite or related software.
  • Ability to effectively and efficiently use various documentation tools and technological platforms, including EMRs. Comfortable with digital technologies.
  • Demonstrate a positive attitude and respectful, professional customer service
  • Acknowledge patient’s rights on confidentiality issues and follow HIPAA guidelines and regulations
Benefits
  • Competitive base compensation.
  • Annual bonus potential.
  • Health benefits effective on start date; 100% coverage for base plan, up to 90% coverage on all other plans for individuals and families.
  • Health & Wellness Program: up to $300 per quarter for your overall well-being, available on start date.
  • 401(k) plan effective the first of the month after your start date; 100% match of up to 4% of your annual salary.
  • Unlimited (or generous) paid “Vytal Time,” and 5 paid sick days after your first 90 days.
  • Company-paid STD/LTD.
  • Technology setup.
  • Opportunity to help build a market leader in value-based healthcare at a rapidly growing organization.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
RN Case Managercomplex care managementTransitions of Caretelehealth capabilitiespatient-centered careevidence-based educationclinical outreachcare coordinationpatient assessmenthealth outcomes improvement
Soft Skills
excellent verbal communicationexcellent written communicationorganizational skillsattention to detailsolution orientedstrategic thinkingcreativity in decision-makingindependenceadaptabilitycoachable
Certifications
unencumbered RN licensecompact nursing licenseAccredited Case Manager (ACM)