partner closely with clinical staff, compliance teams, and operational stakeholders
conduct in-depth analysis of healthcare processes
design and maintain 'Product Implementation Playbooks'
lead the product discovery process for new customer implementations
work with customer IT and Clinical Ops teams to define configuration requirements
act as the primary conduit between the customer’s 'Go-Live' experience and the engineering backlog
define and track 'Successful Implementation' metrics
work with engineering teams and product owners to break down complex requirements into actionable user stories
ensure all product requirements align with HIPAA privacy and security regulations
collaborate with legal and compliance teams

Requirements

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product implementationprocess analysisconfiguration requirementsuser storiesmetrics trackingprocess optimization

Soft Skills

collaborationleadershipcommunicationanalytical skills