VXForward

Salesforce Developer

• SI Oversight & Governance: Act as the primary client-side technical authority evaluating, steering, and signing off on the Systems Integrator’s architectural designs, data models, and delivery frameworks.
• Architecture Strategy: Define and enforce the multi-cloud enterprise architecture blueprint, ensuring strict alignment between Public Sector Solutions (PSS) out-of-the-box capabilities and custom extensions.
• AI Transformation: Architect and deploy Agentforce autonomous agents to streamline constituent interactions, automate internal case management workflows, and optimize agent productivity.
• Core PSS & LPI Execution: Drive the blueprinting and implementation of complex regulatory processes, including application intake, fee calculations, inspection scheduling, and compliance enforcement via Public Sector Solutions Licensing, Permitting and Inspection solution.
• Integration & Security: Design secure, high-volume real-time integrations with legacy government systems, ensuring strict adherence to public sector security frameworks (e.g., FedRAMP, NIST).
• Technical Leadership: Lead technical design reviews, mitigate delivery risks, and translate complex government regulations into scalable Salesforce configurations.

Salesforce Program Architect

Salesforce Analyst

• Use Case Discovery: Facilitate workshops with IRS stakeholders to identify and prioritize business processes suitable for automation via Agentforce.
• Requirement Engineering: Document detailed user stories, acceptance criteria, and "Agent Instructions" (prompts) to ensure AI behaviors align with IRS policies.
• Process Mapping: Create "as-is" and "to-be" process flows, specifically identifying where AI agents can intervene to reduce manual touchpoints or improve data accuracy.
• AI Governance & Testing: Define testing strategies for AI grounding and accuracy; participate in User Acceptance Testing (UAT) to ensure agents do not produce hallucinations and adhere to security constraints.
• Change Management: Develop training materials and documentation to help IRS personnel transition to working alongside autonomous digital assistants.

Salesforce Business Analyst

• Provide high-level technical architecture design and steering for Salesforce Health Cloud implementations.
• Define and enforce development guardrails, data models, security architectures, and integration patterns.
• Conduct technical design reviews and advise engineering teams on best practices.

Salesforce Technical Architect – Health Cloud

• Act as the strategic consultant to client stakeholders, driving business transformation and process optimization.
• Architect end-to-end solutions combining Health Cloud foundations with complex Revenue Cloud (CPQ/Billing) transaction models.
• Respond rapidly and dynamically to shifting client priorities, clarifying ambiguous requirements in real time.

Salesforce Solution Architect – Revenue Cloud

Software Engineer

• Join our innovative team and help us in shaping the future of Technology
• Collaborate with team members to deliver impactful technology solutions
• Assist clients in the establishment of effective organizational infrastructure
• Work on exciting projects that deliver high value to customers

MuleSoft Developer

• Join our innovative team and help us in shaping the future of Technology!
• Design and implement scalable solutions using Salesforce platform best practices
• Collaborate with stakeholders to gather requirements and create effective strategies
• Work independently and as part of a team to deliver high-quality solutions

Salesforce Technical Architect

Machine Learning Engineer

• Design, develop, and deploy AI/ML solutions to modernize core pharmacy platforms, with a focus on scalability, reliability, performance, and security
• Leverage Generative AI, LLMs, and agentic AI frameworks to automate and enhance pharmacy workflows and decision-making processes
• Collaborate with business and technical stakeholders to understand pharmacy domain requirements and translate them into robust AI/ML-driven technical solutions
• Contribute to architecture and technical design of AI/ML pipelines, including model selection, data integration, and deployment patterns
• Establish and maintain AI/ML engineering standards, best practices, and quality assurance processes
• Conduct code reviews, provide constructive feedback, and mentor engineers on modern AI/ML engineering practices
• Partner with cross-functional teams including data scientists, product managers, platform engineers, and pharmacy domain experts
• Translate legacy system modernization needs into scalable AI applications that enhance products, workflows, and operational efficiency
• Monitor and optimize AI/ML model performance, resource utilization, and platform reliability
• Collaborate with DevOps and infrastructure teams to ensure secure, scalable deployment and operations of AI/ML solutions
• Stay current with advancements in AI/ML frameworks, Generative AI, LLMs, and pharmacy technology modernization

AI/ML Engineer

Cloud Engineer

• Join an innovative team and help shape the future of Technology
• Assist clients in establishing effective organizational infrastructure
• Implement Business Process Management
• Develop and implement Information Technology Solutions and Support Services
• Engage in meaningful projects that deliver high value