Vultr

Security Engineer

• Oversee multi-site physical security operations including access control, visitor management, guard services, perimeter protection, CCTV support, and incident response; ensure consistent coverage and procedures.
• Lead response and investigation of incidents (unauthorized access, breaches, theft, vandalism, safety concerns); coordinate on-site actions, support GSOC escalations, and produce reports and after-action reviews.
• Manage security vendors and guard services; oversee performance, staffing, training, post order compliance, and service quality; conduct site visits and reviews.
• Enforce corporate security policies across sites including badge/access control, visitor processes, patrols, and reporting standards; support rollout of new initiatives.
• Partner with technology teams to maintain and improve access control, CCTV, intrusion detection, and perimeter systems; support troubleshooting and upgrades.
• Collaborate with GSOC on alarm monitoring and response; validate alarms, guide local response, and ensure adherence to procedures.
• Conduct site security assessments (perimeter, access control, guard posts, camera coverage); identify vulnerabilities and implement mitigation plans.
• Work with Data Center Ops, Facilities, IT, Corporate Security, and Compliance teams to integrate security into operations and projects.
• Support audits and ensure adherence to security standards; maintain access logs, visitor records, incident documentation, and policy compliance.
• Provide training and guidance to guards, staff, contractors, and vendors on security procedures, incident response, and access control requirements.

Manager, Regional Physical Security

Project Manager

• In this role, you will serve as the critical "command center" for procurement activities, liaising with finance and accounting on a regular basis. This role is responsible for the data integrity of our sourcing pipeline, ensuring that every contract, PO, and Statement of Work (SOW) is not just completed, but executed with 100% accuracy and in compliance with the corresponding agreements & SLA’s. You will be the primary bridge between our vendors and internal Finance stakeholders, turning complex due diligence requirements into a streamlined, high-speed process.
• End-to-End Oversight: Lead the lifecycle of the due diligence processes for all sourcing initiatives, ensuring every request is meticulously tracked, prioritized, and delivered ahead of deadlines.
• Documentation Integrity: Analyze, collect, sanitize, and maintain all critical materials—including Data Call (DC) files, POs, SOWs, and MSAs—ensuring 100% completeness and audit-readiness.
• Risk & Gap Analysis: Act as the first line of defense by reviewing documentation for inconsistencies, and performing rigorous gap analyses to identify and remediate latent risks. Ensure all financial reporting and strategic materials are validated for consistency and accuracy prior to escalation to senior Finance leadership. Execution & Follow-through: Drive the "last mile" of sourcing by relentlessly following up on outstanding items, ensuring no loose ends remain in the diligence phase.
• Stakeholder Coordination & Reporting
• Central Point of Contact: Serve as the primary liaison for diligence queries, coordinating seamlessly between internal procurement, legal/finance teams and external vendors.
• Operational Visibility: Build and maintain real-time trackers and dashboards that provide stakeholders with instant clarity on workstream status and timelines.
• Financial Validation: Support operational diligence by executing comprehensive financial validation and operational diligence to ensure all sourcing initiatives remain compliant with established budgetary constraints. Maintain high-integrity data sets to certify that projected sourcing outcomes yield realized cost savings.

Sourcing & Contracts Project Manager

Technical Account Manager

• Lead onboarding for customers deploying GPU clusters (bare metal, VMs, or hybrid).
• Advise on cluster design: multi-GPU topology, NVLink/NVSwitch considerations, RDMA, Infiniband and RoCE Ethernet, networking throughput, and storage IOPS requirements.
• Guide customers in selecting GPU types and configurations based on workload (training, fine-tuning, inference, embeddings, RAG pipelines).
• Support distributed frameworks: PyTorch, TensorFlow, DeepSpeed, Megatron, JAX, Ray, Mosaic, HuggingFace, etc.
• Advanced hands on Kubernetes skills
• Advanced hands on SLURM skills
• Identify bottlenecks (network, storage, memory bandwidth).
• Provide tuning recommendations for batch size, mixed precision, parallelization strategies, and checkpointing.
• Help customers evaluate cost vs. performance tradeoffs (GPU mix, CPU pairing, instance types, cluster sizing).
• Own the long-term technical strategy across assigned GPU/AI accounts, including hyperscalers, labs, and high-growth AI startups.
• Host recurring technical review meetings, roadmap reviews, and optimization sessions.
• Define scaling plans, future GPU reservation needs, and capacity forecasting.
• Partner with Support, SRE, Networking, NOC, and Product Management & Engineering to resolve high-urgency incidents.
• Manage outage communications, corrective action plans, and postmortem reviews with customers.
• Advocate for GPU reliability improvements and influence roadmap priorities.
• Identify opportunities for expanded clusters, high speed storage, or networking upgrades.
• Support Sales with technical validation and architecture diagrams needed for expansion.
• Provide structured feedback on existing and future GPU offerings, networking fabrics, storage platforms, and upcoming AI/ML platform features.
• Partner with Product on early access programs (new GPUs, pipelines, orchestration, etc.).

Strategic Technical Account Manager, GPU

Infrastructure Engineer

• Design and maintain GPU and bare metal infrastructure in containerized and physical environments
• Build scalable GPU clusters in partnership with networking and provisioning teams
• Ensure reliable, high-performance provisioning of GPU infrastructure
• Develop automated testing systems for GPU-based platforms
• Implement infrastructure solutions for diverse AI/ML workloads
• Benchmark, test, and troubleshoot GPU performance at scale
• Collaborate with hardware vendors on drivers, firmware, and support
• Resolve hardware, software, and performance issues across environments
• Optimize rail and cluster performance across architectures
• Lead technical direction and mentor engineers on infrastructure best practices

Staff AI/ML Infrastructure Engineer

Payroll

• Manage end-to-end bi-weekly multi-state payroll operations for hourly and salaried employees.
• Partner with Finance on payroll operations including general ledger alignment and payroll reporting.
• Oversee payroll tax administration and compliance, including monitoring regulatory changes.
• Administer U.S. employee benefits programs, ensuring accurate eligibility management.
• Partner with benefits brokers and vendors to support program administration and resolve issues.
• Maintain benefits data integrity and regulatory compliance.
• Serve as the subject matter expert and primary point of contact for payroll and benefits.
• Monitor and maintain multi-state compliance across payroll, benefits, and HR operations.
• Conduct periodic internal reviews to validate adherence to employment laws and payroll regulations.
• Support HR compliance filings including EEO-1, BLS reporting, and other state or federal reporting requirements.

Senior Payroll & Benefits Specialist

LLM Engineer

• Manage project statuses and ensure technical work, dependencies, and risks are accurately captured and reported.
• Facilitate sprint planning for engineering teams balancing planned roadmap work against frequent interrupt-driven requests.
• Assist with departmental reporting by translating engineering progress into clear, concise updates for leadership.
• Work with engineering teams to capture current and future work prioritization, including technical requirements, constraints, and tradeoffs — particularly around capacity allocation between planned sprints and unplanned escalations.
• Collaborate with cross-functional teams to ensure project objectives are met.
• Maintain project timelines, task lists, and statuses, with visibility into how interrupt work impacts planned commitments.
• Regularly communicate project status, risks, and issues with key stakeholders, including proactive flagging when interrupt volume threatens sprint goals.
• Assist with engineering team planning and roadmapping, ensuring technical capacity, dependencies, and platform considerations are accounted for.

Technical Project Manager, AI Infrastructure

Technical Project Manager

• Manage project statuses and ensure technical work, dependencies, and risks are accurately captured and reported.
• Assist with departmental reporting by translating engineering progress into clear, concise updates for leadership.
• Work with engineering teams to capture current and future work prioritization, including technical requirements, constraints, and tradeoffs.
• Team Collaboration: Collaborate with cross-functional teams to ensure project objectives are met.
• Documentation: Maintain project timelines, task lists, and statuses.
• Stakeholder Management: Regularly communicate project status, risks, and issues with key stakeholders.
• Assist with engineering team planning and roadmapping, ensuring technical capacity, dependencies, and platform considerations are accounted for.

Network Engineer

• Design, evolve, and scale Vultr’s global OOBM network architecture.
• Develop resilient, secure, and scalable management network topologies across multiple regions.
• Contribute to long-term roadmap planning for management WAN interconnect and security segmentation.
• Ensure high availability, redundancy, and fault tolerance across all OOBM layers.
• Serve as an escalation point for complex OOBM incidents.
• Maintain routing stability and service reliability across sites.
• Implement and tune Layer 2 controls including Storm Control and other stability mechanisms.
• Configure and maintain Layer 2 and Layer 3 ACLs.
• Configure and maintain basic firewall policies.
• Develop and maintain network automation workflows using Ansible or similar frameworks.
• Produce clear and comprehensive technical documentation.
• Create runbooks and architectural diagrams.
• Train and mentor engineering and operations teams.
• Support and negotiate DIA where required.
• Contribute to vendor evaluation and technical negotiations.

Infrastructure Network Architect

Support Engineer

• Respond to customer inquiries regarding Vultr products and services through ticketing systems and other support channels.
• Act as a first responder to platform-level alerts and issues, assessing impact and initiating appropriate troubleshooting and escalation.
• Troubleshoot technical issues by reviewing system data, logs, and platform behavior using established procedures and documentation.
• Identify whether reported issues are related to customer configuration, product functionality, or platform-level events.
• Coordinate with system administrators, engineering teams, network operations, and other internal stakeholders to support issue resolution.
• Escalate incidents appropriately based on severity, service-level objectives, and established escalation frameworks.
• Communicate with remote data center staff via phone to address and resolve operational issues.
• Support the creation and ongoing maintenance of internal and customer-facing documentation, including knowledge base articles, product guides, and troubleshooting procedures.
• Maintain professional and clear communication with both customers and internal teams, providing status updates and confirming resolution until the issue is fully closed.

Technical Support Specialist

• Respond to customer inquiries and provide technical guidance regarding Vultr products and services, including complex or escalated issues.
• Act as a first responder to platform-level alerts and incidents, assessing impact, performing advanced troubleshooting, and initiating appropriate escalation.
• Lead complex incident analysis, perform root cause investigations, and develop recommendations to prevent recurrence of platform-level issues
• Coordinate with system administration, engineering, networking, and other internal teams to resolve platform-level problems and outages.
• Recommends corrective and preventive actions based on analysis of platform behavior and incident trends
• Support the resolution of escalated customer complaints by providing technical analysis, clear communication, and timely updates.
• Serve as an escalation point for Technical Support Specialists, assisting with diagnosis, troubleshooting approach, and resolution strategy.
• Create, update, and maintain internal documentation, knowledge base articles, and support procedures to improve team effectiveness and consistency.
• Assist in maintaining and supporting enterprise customer environments, including troubleshooting issues related to performance, availability, and configuration.
• Serve as subject matter expert, setting diagnostic standards and best practices for the support function
• Participate in a 24/7 team-based operations environment, including scheduled shift coverage as determined by business needs.