Manager, Business Enablement
VSP Vision Care
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $73,500 - $131,250 per year
Job Level
Mid-LevelSenior
About the role
- Manage team of business and systems analysts
- Provide strategic direction and management in service environment
- Manage business analysts for quality delivery
- Allocate staff to align with business priorities
- Support project issues/resolution
- Support standardization efforts for platforms across sales, marketing, and customer service
- Manage internal resources to meet business needs
- Educate business partners on sales, service, and marketing technology
- Coordinate with other units to resolve issues
- Maintain effective communications within Business Enablement and externally
- Act as a subject matter expert for operational processes
Requirements
- Bachelor’s degree in related field or equivalent experience
- Minimum of 3 years of management experience
- Previous experience in a fast-paced customer service or sales environment
- Excellent interpersonal skills
- Strong organizational and project management skills
- Proficient with spreadsheet and word processing applications
- Ability to analyze work processes and make recommendations to improve department efficiency
- Excellent problem solving and analytical skills
- Excellent verbal and written communication skills
Benefits
- Eligible bonuses and commissions
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementbusiness analysisprocess analysisquality deliverystaff allocationstandardization effortsoperational processesdepartment efficiency
Soft skills
interpersonal skillsorganizational skillsproblem solvinganalytical skillsverbal communicationwritten communication
Certifications
Bachelor’s degree