Account Manager – WMS SaaS
Datex
Account Manager
VSP Vision Care
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $63,000 - $102,375 per year
Job Level
JuniorMid-Level
About the role
- Manage assigned book of client business
- Contribute to corporate-wide efforts to develop efficient and effective processes
- Collaborate with internal and external business partners on strategies that drive growth and retention
- Develop and maintain relationships with clients, partners, brokers, and consultants
- Function as primary service contact to achieve and maintain high satisfaction levels
- Facilitate client-related marketing initiatives
- Develop and manage account plans
- Maintain an understanding of compliance-related items
- Participate in key client meetings
- Manage the implementation process to ensure client accounts are implemented according to requirements
Requirements
- 2+ years of account management experience and/or client service experience
- Effective interpersonal and communication skills with ability to influence internal and external business partners
- Experience participating in client-related project teams
- Demonstrated ability to manage multiple concurrent account implementations
- Ability to develop and maintain a strong understanding of business objectives, products, services, processes, competitive landscape, and business environment
- Proven problem identification and solving capabilities
- Knowledge of insurance platform technologies
Benefits
- Eligible bonuses and commissions
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementclient serviceproject managementimplementation processproblem identificationproblem solving
Soft skills
interpersonal skillscommunication skillsinfluencing skillsrelationship management
