Client Relationship Manager – Corporate
Voya Financial
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Connecticut • Massachusetts • United States
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Salary
💰 $84,930 - $141,560 per year
About the role
- Manages all aspects of specific sponsored plans, maintain and enhance relationships with existing clients, and help to contribute to increased profitability.
- Ensures seamless day-to-day operations and timely delivery of periodic processing events
- Applies operational best practices to ensure that plan runs efficiently and according to specific client needs
- Enriches service delivery, manages risk, improves efficiency and quality
- Liaison between internal/external groups who support the operation of clients plan
- Actively participates in sponsor calls and meetings
- Support sales opportunity which involves onsite sales presentation
Requirements
- 5+ years financial services industry experience
- Customer Services experience/skills
- Experience with managing highly sensitive and key at risk clients
- Bachelor's degree in Business Administration or equivalent
Benefits
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
client relationship managementoperational best practicesservice deliveryrisk managementefficiency improvementquality improvementcommunicationsales presentation skills