Senior Scrum Master
American Family Insurance
IT Delivery Manager – Scrum Master
Voya Financial
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Connecticut, Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $97,160 - $152,880 per year
Job Level
Mid-LevelSenior
About the role
- Own the delivery of high-quality, valuable work – actively managing timelines, removing blockers, and ensuring the team is consistently shipping outcomes and value.
- Bring both Agile discipline and delivery accountability - facilitating Scrum ceremonies while maintaining a clear focus on driving real progress.
- Establish strong partnerships with the Product Owner, Engineering Leader, and Development Team to ensure the work is well-defined, prioritized, and in a ready state for execution.
- Practice and champion an Agile mindset-flexible, collaborative, responsive to change, and focused on continuous improvement over rigid processes.
- Get hands dirty when needed – Whether it’s facilitating a backlog refinement, helping with a cross-team dependency, or clarifying work breakdowns, you’re not limited by role titles or boundaries.
- Maintain a focus on efficiency and effectiveness, identifying opportunities to reduce friction, streamline delivery, and improve flow.
- Promote and protect a high-trust, high-performance culture where psychological safety and ownership go hand in hand.
Requirements
- 5+ years in a Scrum Master, Delivery Manager, or Agile leadership role.
- Proven track record of delivering high-value work in a fast-paced, dynamic environment.
- Strong knowledge of Agile/Scrum methodologies, with flexibility to adapt when needed.
- Exceptional communication, facilitation, and relationship-building skills.
- Experience working across engineering, product, and business teams.
- Hands-on approach-willing to step beyond traditional Scrum roles to support delivery.
- Experience working in a data engineering or data-focused environment is a plus.
- Comfortable navigating ambiguity, resolving conflict, and driving clarity.
Benefits
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Agile methodologiesScrumbacklog refinementdelivery managementdata engineering
Soft skills
communicationfacilitationrelationship-buildingcollaborationproblem-solvingadaptabilityconflict resolutionpsychological safetyownership