American Family Insurance

Senior Scrum Master

American Family Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Madison • Massachusetts, Wisconsin • 🇺🇸 United States

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Salary

💰 $97,000 - $164,000 per year

Job Level

Senior

About the role

  • Facilitate agile scrum ceremonies including but not limited to, Daily Scrum, Sprint Planning, Team Retrospective, Sprint Review and Backlog Refinement.
  • Prepares team for PI Planning, assisting with team breakout sessions promoting alignment with broader Agile Release Train (ART) goals.
  • Coaches team to higher level of maturity with predictable delivery at a sustainable pace.
  • Facilitates team collaboration, decision making and conflict resolution.
  • Serve as a servant leader, enabling teams to be self-organized, cross-functional, and effective in an Agile environment.
  • Helps the team remove impediments and bottlenecks that interrupt the flow of services.
  • Partners with Product Owners and Leaders on roadmap, providing techniques to effectively build and manage product backlog and to develop a release strategy that maximizes the value being delivered.
  • Track and report on team metrics (e.g., velocity, sprint burndown, predictability) to drive continuous improvement and transparency.
  • Foster a culture of continuous improvement by encouraging experimentation and learning from outcomes.

Requirements

  • Demonstrated experience providing customer-driven solutions, support, or service.
  • Solid knowledge and understanding of IT product delivery, including experience in a Scrum Master role or related experience.
  • Solid knowledge and understanding of Agile frameworks such as SAFe, Scrum and Kanban, principles and values.
  • Solid knowledge and understanding of technology practices related to software development lifecycle and Infrastructure.
  • Strong written and verbal communication skills.
  • Strong facilitation and organizational skills.
  • Demonstrated ability to remove impediments, resolve conflict, and motivate team members.
  • Solid knowledge and understanding of collaboration tools, such as Jira and Confluence.
Benefits
  • comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health
  • competitive 401(k) contribution
  • pension plan
  • annual incentive
  • 9 paid holidays
  • paid time off program (23 days accrued annually for full-time employees)
  • student loan repayment program
  • paid-family leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ScrumSAFeKanbanAgile frameworkssoftware development lifecycleIT product deliveryteam metricscontinuous improvementrelease strategyproduct backlog management
Soft skills
facilitationorganizational skillsconflict resolutionteam motivationcommunication skillscollaborationservant leadershipdecision makingcoachingproblem-solving