VOX SOLUTIONS

Pre-sales Engineer

• Participate in customer meetings, workshops, and discovery sessions to gather technical requirements
• Translate customer needs into solution proposals aligned with company offerings
• Develop technical solution designs, architecture diagrams, and integration workflows for proposals
• Support the sales team with technical expertise throughout the sales cycle
• Contribute to technical sections of proposals, RFPs, and commercial offers

Technical Pre-Sales Engineer – APAC, Russian Speaking Preferred

DevOps Engineer

• Contributes to the development and maintenance of efficient, scalable, and secure infrastructure and deployment processes at Vox Solutions
• Supports product development by implementing automation, improving CI/CD pipelines, and ensuring system reliability and performance
• Design, implement, and operate containerized infrastructure using Kubernetes to support high-availability and high-traffic environments
• Manage Kubernetes application deployments using Helm charts and GitOps practices with Argo CD
• Develop, maintain, and optimize CI/CD pipelines using GitLab CI, enabling automated build, test, and deployment workflows
• Build and maintain Infrastructure as Code (IaC) using Terraform, ensuring repeatable and auditable infrastructure provisioning
• Implement and operate monitoring, logging, and alerting stacks to ensure full observability, proactive issue detection, and fast incident response
• Document infrastructure architectures, CI/CD pipelines, automation workflows, and operational runbooks
• Drive system reliability, performance tuning, and capacity planning, including failover and disaster recovery strategies

Account Manager

• Identify, approach and onboard new SMS aggregators and CPaaS providers in target regions and globally
• Reach and engage high-level contacts with the key partners and assist with the implementation of the contracts for partners
• Reactivate existing but under-utilized interconnections and signed / inactive partners
• Qualify opportunities, negotiate commercial terms (rates, volumes, commitments), and secure mutually beneficial agreements
• Take over and manage an assigned portfolio of already interconnected partners
• Act as the primary commercial point of contact for your accounts: regular calls, QBRs, performance reviews, and escalation management
• Monitor traffic, volumes, DLR performance, quality KPIs and profitability; propose routing / commercial optimizations
• Build strategic account plans to increase the business across key destinations and MNOs
• Own the Profit & Loss of your portfolio, update forecasts for volumes and gross margin
• Work closely with Routing and Procurement to align buy and sell rate strategies, route quality and stability, and actions needed to protect or improve margin
• Contribute to pricing proposals for new and existing routes
• Share market feedback with management and product/solution teams
• Provide business inputs covering items such as price, quality of service, service features to message routing team
• Maintain clean documentation in CRM / internal tools: contacts, agreements, meeting notes, opportunities and risk flags

Technical Pre-Sales Engineer – APAC, Russian Speaking Preferred

DevOps Engineer

Trading Account Manager