Routing & Quality Specialist

VOX SOLUTIONS

Routing & Quality Specialist optimizing telecom traffic for VOX Solutions. Ensuring high-quality standards across voice and messaging services in a hybrid role.

Posted 7/27/2026full-timeBucharest • 🇷🇴 RomaniaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in optimizing routing strategies and managing network performance, with a strong focus on quality assurance and customer satisfaction. Proficient in troubleshooting, reporting, and maintaining supplier relationships in a telecom environment.

Highest-signal resume keywords

Routing Strategy OptimizationNetwork TroubleshootingQuality Assurance TestingPerformance ReportingTelecom Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Routing OptimizationQuality ChecksTrouble Ticket ManagementAnalytical SkillsProblem-Solving

Soft Skills

Detail-OrientedExcellent CommunicationService-MindedFlexibleProactive

Tools & Technologies

Automated Testing ToolsManual Testing Tools

Industry Keywords

TelecomNetwork CongestionService DegradationSupplier Price ListsCustomer Support

About the role

Key responsibilities & impact

Optimize routing strategies based on quality and cost, with a focus on top customers and key deal
Monitor, troubleshoot, and resolve routing issues to prevent network congestion or service degradation
Perform testing and quality checks using both manual and automated tools
Manage and resolve trouble tickets in a timely manner
Upload and maintain supplier price lists
Prepare and deliver daily performance reports
Ensure all products meet established quality standards and company benchmarks
Provide support to sales and destination manager teams

Requirements

What you’ll need

Minimum 2 years of experience in a similar telecom or routing role would be a plus
Strong analytical and problem-solving skills
Detail-oriented with the ability to prioritize and manage multiple tasks
Excellent communication skills in English (written and spoken)
Service-minded, flexible, and proactive in approach

Benefits

Comp & perks

competitive compensation and benefits
vacation and time-off packages
stock options