AI Governance Manager
Vonage
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Run the AI Governance Process - manage intake, triage, reviews, and approvals for all AI initiatives across CPaaS, CCaaS, and UCaaS product lines.
- Coordinate Cross-Functional Reviews - ensure Privacy, Legal, InfoSec, and Product stakeholders complete required checks and decisions are recorded.
- Maintain the AI Inventory & Risk Register - track AI systems, models, and vendors with clear ownership, risk levels, and approval status.
- Monitor Compliance & Reporting - verify adherence to EU AI Act, NIS2, NIST AI RMF, ISO 42001, and internal governance controls; produce dashboards and summaries for leadership.
- Support Audits & Continuous Improvement - prepare governance evidence, streamline workflows, and promote consistent application of governance standards.
Requirements
- Bachelor’s degree required in a relevant discipline (e.g., Computer Science, Engineering, Law, Risk, or Compliance).
- Experience operating AI or technology governance processes within enterprise SaaS or regulated environments.
- Strong understanding of CPaaS, CCaaS, and UCaaS product landscapes and how AI is embedded within them.
- In-depth knowledge of the EU AI Act and related frameworks (NIS2, NIST AI RMF, ISO 42001).
- Proven ability to coordinate multi-stakeholder reviews and manage parallel approvals efficiently.
- Excellent organizational and communication skills, with attention to detail and documentation discipline.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AI governance processrisk managementcompliance monitoringdata analysisworkflow streamlining
Soft skills
organizational skillscommunication skillsattention to detailstakeholder management
Certifications
Bachelor’s degree