VoltaGrid

Operations Specialist, Microgrids

VoltaGrid

full-time

Posted on:

Location Type: Office

Location: Houston • Texas • United States

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About the role

  • Continuously monitor system performance, network status, and power generation operations through various tools and platforms
  • Identify, diagnose, and resolve technical issues in a timely manner
  • Perform routine maintenance checks and updates to ensure system stability and security
  • Respond to alerts and incidents, following predefined protocols to mitigate issues
  • Document incidents, actions taken, and outcomes in the incident management system
  • Escalate complex issues to appropriate senior staff or external vendors as required
  • Communicate effectively with team members and other departments to coordinate operations and report issues
  • Prepare and present regular reports on system status, incidents, and maintenance activities
  • Participate in briefings during shift handovers, ensuring seamless transition and continuity of operations
  • Adhere to company policies and industry best practices for data security and privacy
  • Ensure compliance with regulatory requirements and internal controls
  • Participate in security audits and contribute to the implementation of security measures
  • Work collaboratively with team members to share knowledge, troubleshoot problems, and improve processes
  • Attend meetings and training sessions as required
  • Provide feedback and suggestions for operational improvements
  • Be prepared to respond to emergency situations, following established protocols for crisis management
  • Coordinate with external agencies if necessary, to address and resolve critical incidents
  • Adapt to rotating shifts, including nights, weekends, and holidays
  • Remain alert and focused during all working hours, regardless of the time of day
  • Adjust quickly to changes in workload or priorities

Requirements

  • 2-5 years proven experience in a similar role or relevant technical field
  • Strong understanding of computer systems, network protocols, and troubleshooting techniques
  • Knowledge of CAT EMCP preferred
  • Knowledge of Schweitzer Engineering Laboratories device operations preferred
  • High school diploma or equivalent; further technical or college education preferred
  • Ability to sit for long periods of time while working in front of a computer.
Benefits
  • Health insurance
  • 401(k) plan
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
system performance monitoringnetwork status monitoringtechnical issue diagnosisroutine maintenanceincident managementsecurity auditstroubleshooting techniquesCAT EMCPSchweitzer Engineering Laboratories device operations
Soft Skills
effective communicationcollaborationproblem-solvingadaptabilityattention to detailcrisis managementfeedback provisionoperational improvement