VoltaGrid

Operations

• Continuously monitor system performance, network status, and power generation operations through various tools and platforms
• Identify, diagnose, and resolve technical issues in a timely manner
• Perform routine maintenance checks and updates to ensure system stability and security
• Respond to alerts and incidents, following predefined protocols to mitigate issues
• Document incidents, actions taken, and outcomes in the incident management system
• Escalate complex issues to appropriate senior staff or external vendors as required
• Communicate effectively with team members and other departments to coordinate operations and report issues
• Prepare and present regular reports on system status, incidents, and maintenance activities
• Participate in briefings during shift handovers, ensuring seamless transition and continuity of operations
• Adhere to company policies and industry best practices for data security and privacy
• Ensure compliance with regulatory requirements and internal controls
• Participate in security audits and contribute to the implementation of security measures
• Work collaboratively with team members to share knowledge, troubleshoot problems, and improve processes
• Attend meetings and training sessions as required
• Provide feedback and suggestions for operational improvements
• Be prepared to respond to emergency situations, following established protocols for crisis management
• Coordinate with external agencies if necessary, to address and resolve critical incidents
• Adapt to rotating shifts, including nights, weekends, and holidays
• Remain alert and focused during all working hours, regardless of the time of day
• Adjust quickly to changes in workload or priorities

Operations Specialist, Microgrids