
Key Account Manager
Volta Labs, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts • United States
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About the role
- Generate and close net-new business across target accounts in the U.S.
- Build and maintain a qualified customer pipeline sufficient to consistently hit quota.
- Own the full solution sales cycle from qualification, development through procurement and close.
- Drive complex, multi-stakeholder solution sales involving scientists, lab operations, procurement, and executive sponsors.
- Establish Volta Labs as a strategic partner within key accounts.
- Represent the company in high-stakes customer interactions and industry settings.
- Provide direct market feedback to leadership to refine positioning and go-to-market strategy.
- Ramp on Callisto and the full product and solution portfolio; develop a deep understanding of our ICP and target accounts. Begin building a pipeline through outbound prospecting, warm introductions, and conference presence. Shadow existing customer interactions and complete your first independent discovery calls.
- Have a healthy, qualified pipeline with solution deals at multiple stages. Closed your first deals and demonstrated repeatable ability to advance opportunities through complex, multi-stakeholder cycles. Established trusted relationships with key accounts and began representing Volta at relevant conferences and industry events.
- Be consistently attaining solution quota with a diversified book of business opportunities across academic medical centers, reference labs, and commercial genomics customers. Serve as the primary commercial lead for the U.S. and help define the playbook for scaling the sales team including account segmentation, messaging, and sales process. You act as a key voice in commercial strategy for Volta.
Requirements
- 5–10 years of selling experience in genomics capital equipment or a closely adjacent life science solution category.
- Background in molecular biology, genomics, or a related scientific field with at minimum a Masters degree
- Proven track record of closing complex, six-figure+ solution deals with long sales cycles and multiple stakeholders.
- Experience selling into academic medical centers, reference labs, or commercial diagnostic labs including working with tenders.
- Strong technical and scientific fluency; able to engage credibly with PhDs, lab directors, and executive sponsors.
- Ability to work cross-functionally with engineering, application development and manufacturing to ensure a smooth solution delivery.
- High ownership mindset — you treat your accountability as your business.
- Comfortable in ambiguity; able to create structure and process where none exists.
- Experience working at an early stage start up
Benefits
- Robust Equity Program, to build future wealth through stock options with high growth potential
- Comprehensive Healthcare Coverage, including Medical, Dental, & Vision
- HSA with monthly company contribution, & FSA
- Sponsored Commuter Benefit Plans
- Access to Our 401K Plan, to save for your future
- 12 Weeks of Paid Parental Leave
- Paid Time Off, because we understand the importance of time off for rest and adventure
- 11 Paid Holidays
- Twice Weekly Company Lunches, office snacks, beverages, & treats
- Monthly Team Happy Hours and regular team outings!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
genomics capital equipmentmolecular biologysolution salessales cycle managementoutbound prospectingpipeline developmentcomplex deal closingscientific fluencyaccount segmentationsales process
Soft Skills
high ownership mindsetcross-functional collaborationability to work in ambiguityrelationship buildingcommunication skillsstrategic thinkingcustomer engagementproblem-solvingleadershipadaptability
Certifications
Masters degree in molecular biology or related field