VOLT AI

Customer Success Manager

• Lead new customer onboarding, delivering engaging and effective training to ensure a smooth adoption experience.
• Maintain ongoing customer relationships through check-ins, guidance, and best practices to maximize platform value.
• Serve as the voice of the customer, relaying valuable insights and feedback to internal teams to inform product improvements.
• Foster long-term partnerships that drive customer satisfaction, loyalty, and account expansion.
• Serve as Tier 1 support for customers, resolving issues and escalating complex cases to internal teams for prompt resolution.

Associate Customer Success Manager

Account Executive

• Drive new logo acquisition and expansion across Texas, Oklahoma, Louisiana, and Arizona
• Develop and execute a strategic territory plan targeting school districts and education leaders
• Build trusted relationships with Superintendents, CIO/CTOs, Directors of Technology, and Operations/Safety leaders
• Build on existing pipeline opportunities already active in the territory
• Expand relationships within districts where we already have customers and champions
• Use reference accounts and success stories to accelerate new district adoption
• Manage complex, multi-stakeholder deals using MEDDICC methodology
• Lead discovery, demonstrations, stakeholder alignment, and executive presentations
• Navigate district procurement processes, RFPs, and cooperative purchasing vehicles
• Work closely with Presales Engineers for technical validation and solution design
• Partner with customer success teams to identify expansion opportunities
• Collaborate with marketing and leadership on demand generation and pipeline development

Senior Sales Executive – TOLA Region

Accountant

• Own significant portions of the monthly, quarterly, and annual close — journal entries, accruals, prepaids, fixed assets, deferred revenue, and balance sheet reconciliations — to deliver a fast, clean, defensible close every period.
• Drive accurate ASC 606 revenue recognition for multi-year, multi-element software and deployment contracts, and partner with Sales and Legal on contract review for non-standard terms.
• Help prepare VOLT for and lead the company through its first full external financial audit — owning PBC schedules, working papers, technical memos, and direct interaction with external auditors.
• Manage invoicing, accounts receivable, collections, and customer billing inquiries, ensuring revenue and AR are accurate and clean for both reporting and audit.
• Manage AP, vendor onboarding, expense reports, corporate card programs, and 1099 reporting to keep spend controlled, compliant, and well-documented.
• Manage corporate income tax, multi-jurisdiction sales and use tax, property tax, and other state and federal filings in partnership with external advisors. Own the tax calendar end-to-end and ensure VOLT stays current and compliant as the business expands.
• Own the payroll function, including semi-monthly payroll runs, payroll tax filings, benefits and 401(k) reconciliations, equity compensation accounting, and partnership with People Ops on new hires, terminations, and multi-state and international payroll as VOLT grows. Compute sales commissions.
• Build and document scalable accounting policies and internal controls that hold up under audit and scale beyond the current stage, with an eye toward SOC-readiness over time.
• Improve the finance tech stack (ERP, billing, expense, AP automation), helping evaluate, implement, and optimize tools as the business scales.
• Partner with FP&A, GTM, and Operations to ensure clean financial data flows into reporting, forecasting, and Board materials.
• Complete implementation of the Sales and Use tax system. Ensure sales and use tax are properly collected and remitted to taxing authorities. Collect customer exemption certificates and maintain.

Associate Customer Success Manager

Senior Sales Executive – TOLA Region

Senior Accountant