Associate Customer Success Manager

VOLT AI

Customer Success Manager responsible for onboarding and supporting customers at VOLT. Ensuring customer satisfaction and growth through effective relationships and proactive engagement.

Posted 6/5/2026full-timeRemote • Maryland • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Lead new customer onboarding, delivering engaging and effective training to ensure a smooth adoption experience.
Maintain ongoing customer relationships through check-ins, guidance, and best practices to maximize platform value.
Serve as the voice of the customer, relaying valuable insights and feedback to internal teams to inform product improvements.
Foster long-term partnerships that drive customer satisfaction, loyalty, and account expansion.
Serve as Tier 1 support for customers, resolving issues and escalating complex cases to internal teams for prompt resolution.

Requirements

What you’ll need

5+ years of experience in Customer Success, Account Management, or a related role within SaaS or technology.
Bachelor’s degree in Business Administration or related field.
Exceptional communication, presentation, and relationship-building skills, with proven ability to influence stakeholders at all levels.
Experience in a fast-paced startup environment, with adaptability to shifting priorities.
Willingness to travel 50% for customer engagements (implementation, training, and QBRs).

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account VOLT AI Website LinkedIn All Job Openings 11 - 50 employees 🤖 Artificial Intelligence 🔐 Security 💰 Venture Round on 2021-01 Artificial Intelligence
Security VOLT AI is a cutting-edge company specializing in real-time video intelligence and security solutions using artificial intelligence technology. They provide advanced security by deploying AI across existing camera networks, enabling dynamic tracking and situational awareness through digital twin technology. VOLT AI's systems are designed to detect security risks, such as medical emergencies, fights, weapons, and more, offering real-time notifications and automated escalation responses. They serve a diverse range of environments, including schools, corporate settings, and city environments, aiming to create safer spaces by transforming video streams into a proactive security network without the need for new hardware. Associate Customer Success Manager Job not on LinkedIn 🔥 1 hour ago 🦀 Maryland – Remote 💵 $55k - $70k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏆 Customer Success Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead new customer onboarding, delivering engaging and effective training to ensure a smooth adoption experience.
Maintain ongoing customer relationships through check-ins, guidance, and best practices to maximize platform value.
Serve as the voice of the customer, relaying valuable insights and feedback to internal teams to inform product improvements.
Foster long-term partnerships that drive customer satisfaction, loyalty, and account expansion.
Serve as Tier 1 support for customers, resolving issues and escalating complex cases to internal teams for prompt resolution. 🎯 Requirements
5+ years of experience in Customer Success, Account Management, or a related role within SaaS or technology.
Bachelor’s degree in Business Administration or related field.
Exceptional communication, presentation, and relationship-building skills, with proven ability to influence stakeholders at all levels.
Experience in a fast-paced startup environment, with adaptability to shifting priorities.
Willingness to travel 50% for customer engagements (implementation, training, and QBRs). Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Success Manager 🔥 1 hour ago Zayo Group 1001 - 5000 📡 Telecommunications 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Customer Success Manager at Zayo managing customer lifecycle from purchase through renewal in telecommunications. Focusing on customer engagement, retention and growth opportunities with data-driven strategies. 🇺🇸 United States – Remote 💵 $68.1k - $104.7k / year 💰 $92.9M Grant on 2023-06 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor Customer Success Manager – Mid-Market 🔥 1 hour ago Popl 51 - 200 🤝 B2B ☁️ SaaS Website LinkedIn All Job Openings Customer Success Manager managing mid-market customers for a startup that turns in-person events into measurable growth. Ensuring onboarding, product adoption, and driving customer retention. 🇺🇸 United States – Remote 💵 $100k - $150k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Partner Success Consultant – Commerce 🔥 1 hour ago Hopper 201 - 500 Website LinkedIn All Job Openings Partner Success Consultant driving measurable business growth through strategic consulting and platform optimization. Supporting senior executives to realize the potential of the HTS Commerce platform. 🇺🇸 United States – Remote 💵 $250k - $300k / year 💰 $96M Venture Round on 2022-11 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor Partner Success Consultant – Commerce 🔥 1 hour ago Hopper 201 - 500 Website LinkedIn All Job Openings Partner Success Consultant managing partner relationships to drive measurable growth in B2B travel commerce. Collaborating with senior stakeholders and translating data insights into strategic recommendations. 🇺🇸 United States – Remote 💰 $96M Venture Round on 2022-11 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor Customer Success Manager 🔥 2 hours ago n8n 11 - 50 ☁️ SaaS 🤖 Artificial Intelligence 🏢 Enterprise Website LinkedIn All Job Openings Customer Success Manager overseeing enterprise accounts in the US Central region. Driving customer onboarding, success planning, and product adoption with measurable outcomes. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

communicationpresentationrelationship-buildinginfluencing stakeholderscustomer satisfactioncustomer loyaltyproblem-solvingadaptability

Certifications

Bachelor’s degree in Business Administration