Volie

Sales Development Rep

• Prospect and engage dealership leaders through cold calls, email campaigns, social outreach, and strategic prospecting.
• Identify customer pain points and uncover opportunities where Volie can provide measurable value.
• Qualify inbound and outbound leads and schedule meetings for Account Executives.
• Develop strong knowledge of Volie’s products and effectively communicate our value proposition.
• Collaborate closely with Sales and Marketing teams to improve outreach and conversion strategies.
• Maintain accurate activity tracking and pipeline updates within the CRM system.
• Consistently achieve and exceed activity, meeting, and pipeline goals.

Sales Development Representative – Automotive SaaS

Customer Success Manager

• Engage regularly with new and existing customers to enhance satisfaction and implement strategies for maximizing product value.
• Oversee the onboarding process, including client training, new account installations, and managing launch timelines.
• Keep the VP of Customer Success and Director of Customer Success informed on account health, launch statuses, and escalated concerns.
• Produce weekly, quarterly, and annual reports on customer success, performance, and product utilization.
• Serve as a liaison between sales, clients, and the development team to ensure smooth communication.
• Establish yourself as a subject matter expert in automotive BDC best practices.
• Build and maintain strong relationships with customer points of contact (POCs), providing tailored solutions and high-level technical/product support.
• Work closely with accounts to establish and track customer goals, analyze their needs, and develop strategies to enhance performance, ensure client satisfaction, and reduce churn.